Mariah Flores
San Jose,CA
Summary
Proven to excel in fast-paced environments. Skilled in hospitality service and sales, I thrive on engaging customers and fostering positive experiences, while maintaining high cleanliness standards. My teamwork and efficiency have consistently contributed to improved service quality and workplace harmony. I'm motivated with engaging personality and flexible approach.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Crew Member
AMC Theatres
01.2020 - 09.2022
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of the theatre to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Branham High School
San Jose, CA05.2024
Skills
- Exceptional customer service
- Guest Engagement
- Strong Work Ethic
- Hospitality service expertise
- Professional Appearance
- Cleanliness standards
- Service prioritization
- Sales expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Olive Garden
12.2023 - Current
Crew Member
AMC Theatres
01.2020 - 09.2022
Branham High School