Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Gingrich

Tucson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Direct Support Professional

PPEP Integtated Care
06.2025 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Customer Service Specialist

State of Arizona Department of Economic Security
11.2020 - 06.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed approximately 40+ incoming calls daily

Education

High School Diploma -

Silver High School
Silver City, NM
05.2012

Skills

  • Accurate data entry
  • Expertise in Word, Excel, and Outlook
  • Written & Verbal Communication
  • Zoom & Microsoft Teams
  • Call centers
  • First aid and safety
  • Compassionate caregiving
  • Medication administration
  • Housekeeping tasks
  • Health and safety requirements
  • ADL support
  • First Aid/CPR

Timeline

Direct Support Professional

PPEP Integtated Care
06.2025 - Current

Customer Service Specialist

State of Arizona Department of Economic Security
11.2020 - 06.2023

High School Diploma -

Silver High School

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