Mariah Glover
Fairborn,OH
Summary
LCDC skilled at motivating, communicating and advocating for clients dealing with addiction
Overview
6
6
years of professional experience
Work History
Licensed Chemical Dependency Counselor II
TCN Behavioral Health Service
11.2023 - Current
- Facilitate training for Residential Technicians
- Completing necessary observation requirements, and documentation overviews.
- Assessed and develope treatment plans and weekly progress notes for each client assigned to caseload.
- Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse.
- Facilitate group (including process, encounter, cognitive, chemical dependency education, etc)
- Facilitating interventions and made appropriate referrals when necessary
- Prepare counselor daily group schedule
- Selected and recommended new instructional materials and programs for use in the substance abuse program.
- Developed individualized treatment plans, addressing clients'' unique challenges and goals.
- Promoted a safe and inclusive therapeutic environment for all clients by adhering to ethical guidelines and maintaining confidentiality.
- Connected clients with community resources such as housing assistance and vocational training programs to support their recovery journey.
- Enhanced client recovery by implementing evidence-based counseling methods and techniques.
- Provided crisis intervention services when necessary, stabilizing clients in distressing situations.
- Facilitated family therapy sessions to help clients rebuild relationships affected by addiction issues.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients struggling with addiction.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Administered discipline appropriately and set limits for behavior.
- Educated clients on coping skills and relapse prevention techniques, promoting long-term sobriety.
Licensed Chemical Dependency Counselor Intern
TCN Behavioral Health Service
08.2022 - 05.2023
- Administer Addiction Severity Index (ASI) assessments
- Assessed and developed treatment plans and weekly progress notes for each client assigned to caseload.
- Promoted a safe and inclusive therapeutic environment for all clients by adhering to ethical guidelines and maintaining confidentiality.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse.
- Facilitate group (including process, encounter, cognitive, chemical dependency education, men's work, parenting, and life skills)
- Administered discipline appropriately and set limits for behavior.
Customer Service Associate- Cashier
McDonald's Restaurant
08.2021 - 11.2023
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
Shift Lead Manager
Taco Bell
07.2018 - 08.2020
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Improved team productivity by implementing efficient scheduling and task delegation.
- Completed after shift review reports to remind supervisors of completed work.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development, and budget allocations.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Bachelor of Arts - Social Work
Indiana Wesleyan University
Marion, IN05.2026
Associate of Applied Science - Addiction Services
Sinclair Community College
Dayton, OH05.2023
Skills
- Addictions specialist
- Conflict resolution training
- Cognitive Behavioral Therapy (CBT)
- Motivational Interviewing
- Charismatic public speaker
- Group counseling
- Clinical documentation
Timeline
Licensed Chemical Dependency Counselor II
TCN Behavioral Health Service
11.2023 - Current
Licensed Chemical Dependency Counselor Intern
TCN Behavioral Health Service
08.2022 - 05.2023
Customer Service Associate- Cashier
McDonald's Restaurant
08.2021 - 11.2023
Shift Lead Manager
Taco Bell
07.2018 - 08.2020
Bachelor of Arts - Social Work
Indiana Wesleyan University
Associate of Applied Science - Addiction Services
Sinclair Community College