Mariah Gondek
Sterling Heights,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Store Manager
Claire's Boutique
08.2017 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor of Science - Communication Sciences And Disorders
Central Michigan University
Mount Pleasant, MISign Language Interpreter (SLI.AAS) - American Sign Language (ASL)
Oakland Community College
Bloomfield Hills, MI05.2027
High School Diploma -
Lake Orion Community High School
Lake Orion, MI06.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Outstanding communication skills
- Policies and Procedures
- Staff Management
- Work Planning and Prioritization
- Delegating Work
- Culture development
Languages
American Sign Language
Limited Working
Timeline
Store Manager
Claire's Boutique
08.2017 - 06.2024
Bachelor of Science - Communication Sciences And Disorders
Central Michigan University
Sign Language Interpreter (SLI.AAS) - American Sign Language (ASL)
Oakland Community College
High School Diploma -
Lake Orion Community High School
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