Mariah Groff
Clifton Park,NY
Summary
Friendly and reliable cashier and care taker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier and care taker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cashier
HMSHost
03.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Cashier
Dairy Queen Grill & Chill
03.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took care of all cleaning in such as wiping tables, sweeping floors, wiping counters and cleaning bathrooms.
Education
Nursing
Maria College of Albany
Albany, NY05.2026
High School Diploma -
Colonie Central High School
Albany, NY06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Cash Register Operation
- Customer Relations
- Organizational abilities
- Order Taking
- Written and verbal communication
- Conflict Resolution
- Issue Resolution
- Staff Training
- Loyalty Program Promotion
- Active Listening
- Reliable and Responsible
- Cooperative Attitude
- Creative Thinking
- Adaptable and Flexible
- Team Collaboration
- Team Leadership
Baking
I Love to bake little things such as cookies, brownies Ect.
Timeline
Cashier
HMSHost
03.2023 - Current
Cashier
Dairy Queen Grill & Chill
03.2022 - 01.2023
Nursing
Maria College of Albany
High School Diploma -
Colonie Central High School