Mariah Gutierrez
Fresno,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Madera Jet Center
09.2023 - 08.2024
- Ordered aircraft parts and handled exchange cores.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Built strong relationships with vendors and suppliers to secure competitive pricing on parts and materials necessary for projects.
- Completed daily tasks accurately and on-time to support shop needs.
Communications Manager
Occu-Med
06.2022 - 05.2023
- Handled and verified various communication streams to ensure applicants' medical clearance
- Managed phone calls, emails, faxes, and mail with processed medical intake from all communication channels, both domestic and international
- Coordinated and maintained consistent messaging across departments and teams.
Scheduling Analyst
Occu-Med
09.2021 - 06.2022
- Effectively handled a daily caseload of 80+ applicants, showcasing exceptional multitasking, attention to detail, and prioritization abilities to meet deadlines and deliver excellent service
- Actively supported colleagues during busy periods, fostering a collaborative environment through teamwork, and adaptability
- Maintained professionalism when engaging with medical professionals, cultivating positive relationships.
Education
Associate's Degree - American Sign Language
Fresno City College
Fresno, CA08.2024
Diploma -
Central High School
Fresno, CA06.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Scheduling and calendar management
- File Organization
- Customer Relations
- Critical Thinking
- Deadline-oriented
- Relationship Building
- Confidential Document Control
- Documentation and Recordkeeping
References
Chase Coyle, Director of Operations Occu-Med, 559-917-4071, ccoyle@occu-med.com
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Madera Jet Center
09.2023 - 08.2024
Communications Manager
Occu-Med
06.2022 - 05.2023
Scheduling Analyst
Occu-Med
09.2021 - 06.2022
Associate's Degree - American Sign Language
Fresno City College
Diploma -
Central High School
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