Mariah Guzman

Looking for a challenging position in a reputable organization where I can apply my skill set, learn new skills and expand my knowledge. Bringing top-notch skills in oral and written communication, active listening and adaptability as well as analytical problem-solving skills. Enhancing customer experiences by providing service-oriented behaviors, understanding customer's desires and providing customized solutions to build strong, long-lasting customer relationships.

• Licensed Real Estate Agent 08/01/2022

For over 10 years one of my favorite hobbies has been volunteering with multiple rescue organizations as well as city TNR programs to rescue, spay, neuter and temporarily house animals of all breeds, shapes and sizes in need during the process of initial care and assisting the process of finding their "fur-ever" homes. This has been one of my passions since i was a little girl, and i have now accumulated hundreds of success stories and hope to have many more in the coming years!

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Used Microsoft Excel to develop inventory tracking spreadsheets.