Mariah Hanson
Columbus,United States
Summary
Experienced professional with a background in hospitality and administration, accumulating 5 years of work experience as a Hostess, Server, Administrative Assistant, and Teachers Assistant. Demonstrates exceptional time management, problem-solving, and communication skills. Enhances customer satisfaction through meticulous attention to detail and efficient team coordination. Committed to organizational excellence and takes a proactive approach to conflict resolution.
Overview
5
5
years of professional experience
Work History
Teaching Assistant
The Goddard School For Early Childhood Development
Westerville , OH
2024.03 - 2024.08
- Facilitated group discussions among students to encourage critical thinking skills.
- Collaborated with other faculty members to plan lessons that promote critical thinking skills.
- Communicated regularly with parents about their child's progress in school.
- Participated in professional development workshops related to teaching techniques.
- Supervised students in the classroom, hallways, and playgrounds.
- Provided one-on-one support for special needs students.
- Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Supported classroom teacher in managing a diverse classroom of students.
Hostess
Kona Grill
Columbus
2023.08 - 2024.02
- Managed customer interactions with a welcoming demeanor, ensuring a positive dining experience
- Efficiently handled reservations and waiting lists, reducing wait times
- Coordinated with staff for optimal seating arrangements, enhancing customer satisfaction
- Assisted waitstaff and bussed tables as necessary, promoting a clean and organized environment
- Implemented strategic workflow optimizations, leading to a 20% boost in team efficiency.
Server
Buffalo Wild Wings
Ironton
2023.05 - 2023.08
- Delivered exceptional customer service by serving food and beverages in a friendly and positive manner
- Demonstrated strong knowledge of menu items, aiding customers in making informed food and beverage choices
- Complied with legal requirements by diligently checking IDs before serving alcoholic beverages
- Ensured prompt delivery of orders, carrying heavy trays of food and maintaining efficiency
- Maintained clean and hygienic dining area by promptly clearing tables after customers' departure.
Administrative Assistant
The Ohio State University
Columbus
2022.08 - 2023.04
- Established professional relationships with in-network vendors, ensuring compliance with regulations
- Provided exceptional customer service, welcoming students and assisting with their housing needs
- Effectively communicated with landlords via email, scheduling events and appointments
- Utilized Microsoft Excel to accurately record and manage data
- Handled high-volume of calls, addressing inquiries and resolving issues promptly.
Student Representative
The Ohio State University Mansfield
Mansfield
2021.08 - 2022.05
- Managed daily operations of the student union at The Ohio State University Mansfield
- Facilitated effective communication by answering phone calls and greeting students
- Produced and distributed promotional materials for events, enhancing student engagement
- Maintained accurate records by inputting data for tracking purposes
- Contributed to the organization's efficiency by making copies of crucial documents.
Nanny
Russell
2019.10 - 2021.08
- Managed the comprehensive care of three children, from infancy to toddler stage
- Implemented educational activities to foster intellectual growth and creativity
- Adhered strictly to parental guidelines to ensure consistency in child upbringing
- Maintained a secure environment, promoting emotional well-being and safety
- Contributed to children's positive development, demonstrating the ability to handle challenging situations with patience and understanding.
Education
High School Diploma -
Ironton High School
Ironton, OH05.2021
Skills
- Time Management
- Problem Solving
- Attention to Detail
- Communication Skills
- Organizational Skills
- Conflict Resolution
- Team Leadership
- Student and parent relations
- Behavior Modeling
- Relationship Building
- CPR and First Aid
References
- Kaylee Blankenship, 740-646-6326
- Elizabeth Reffett, 606-923-1629
Timeline
Teaching Assistant
The Goddard School For Early Childhood Development
2024.03 - 2024.08
Hostess
Kona Grill
2023.08 - 2024.02
Server
Buffalo Wild Wings
2023.05 - 2023.08
Administrative Assistant
The Ohio State University
2022.08 - 2023.04
Student Representative
The Ohio State University Mansfield
2021.08 - 2022.05
Nanny
Russell
2019.10 - 2021.08
High School Diploma -
Ironton High School
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