Mariah Henderson
Huntington,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
General Manager
Fat Pattys
06.2022 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Effectively managed food costs by monitoring monthly revenue and monthly budgeting.
Assistant Food and Beverage Manager
Double Tree Hotel By Hilton
03.2017 - Current
- Oversaw all ordering from food to liquor
- Met with clients to know their wants an needs per banquet.
- Oversaw and helped with Scheduling
- Oversaw and helped with Inventory Monthly
- I currently serve and bartend at the hotel, I am no longer an assistant.
- I started out at the hotel as a Volunteer drink station attendant, I wasn't old enough to be hired at the time.
- I then was hired in 2017 as a server and worked my way up from server, bartender, Lead Server and then Assistant Manager.
Education
No Degree - Criminal Justice
Mountwest Community And Technical College
Huntington, WVHigh School Diploma -
Cabell Midland Highschool
Ona, WV05.2017
Skills
- Workflow Planning
- Staff Supervision
- P&L Management
- Health Code Compliance
- Guest Relations
- Inventory Management
- POS system knowledge
- Labor Management
- Hiring Decisions
- Cost Control
Timeline
General Manager
Fat Pattys
06.2022 - Current
Assistant Food and Beverage Manager
Double Tree Hotel By Hilton
03.2017 - Current
No Degree - Criminal Justice
Mountwest Community And Technical College
High School Diploma -
Cabell Midland Highschool
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