Mariah Hernandez
Andrews,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Ector County Appraisal District
08.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs.
- Answered incoming phone calls.
- Acted like a relief for the information desk and the cashiers if needed.
- Assisted taxpayers with Homestead applications.
- Assisted taxpayers to obtain information regarding properties.
- Received mailing change request.
- Scanned documents into RVI.
Cashier
Ector County Appraisal District
06.2022 - 08.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions regarding refunds, mobile homes, and any general questions from the public.
- Answered incoming phone calls.
- Assist the public in obtaining information about properties.
- Processes incoming and outgoing mail payments.
Cashier
Sutherlands Lumber
11.2021 - 05.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Daily reports.
Cashier
Dairy Queen
06.2017 - 11.2021
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Created positive atmosphere by greeting customers and answering questions.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about restaurant policies and addressed customer concerns.
- Operated POS system to complete cash, credit and check transactions.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
No Degree - General Studies
Howard College
08.2021
High School Diploma -
Garden City High School
05.2017
Skills
- Fast Learner
- Credit Card Payment Processing
- Active Listening
- Customer Service
- Clerical Support
- Money Handling Abilities
- Typing Proficiency
- Reading Comprehension
- Calm and Professional Under Pressure
Timeline
Customer Service Representative
Ector County Appraisal District
08.2023 - Current
Cashier
Ector County Appraisal District
06.2022 - 08.2023
Cashier
Sutherlands Lumber
11.2021 - 05.2022
Cashier
Dairy Queen
06.2017 - 11.2021
No Degree - General Studies
Howard College
High School Diploma -
Garden City High School
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