Mariah Hicks
Southfield,United States
Summary
A skilled and personable bartender with four years of experience in fast-paced bar and restaurant settings. I thrive in high-energy environments, balancing speed and efficiency while delivering top-notch customer service. I have a strong knowledge of classic and contemporary cocktails, and I love crafting unique drinks tailored to guests' tastes. One of my strengths is my ability to connect with customers, whether it's through friendly conversation, remembering regulars' favorite orders, or creating a welcoming atmosphere. I stay calm under pressure, keep the bar organized, and work seamlessly with my team to ensure smooth service. I'm always eager to learn new techniques and stay up to date with industry trends, and I take pride in making every guest's experience a great one. Well-rounded and committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobile Bartender
Sippingwithshari
Southfield, United States
03.2021 - Current
- Prepared and mixed a variety of cocktails based on customer preferences.
- Provided exceptional customer service to enhance guest experiences at events.
- Assisted in training new bartenders on drink recipes and customer interaction.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Developed themed drink specials to engage customers during special events.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
Bartender
View’s Bar & Grill
Detroit, Michigan
03.2025 - 07.2025
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Lead Bartender
The David Whitney, Presley’s Kitchen
Detroit, MI
03.2024 - 07.2025
- Mixed cocktails and served drinks in a fast-paced environment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bartender
Smugglers Run
Wyandotte
05.2023 - 03.2024
- Mixed cocktails and served drinks in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Provided excellent customer service to enhance guest experiences.
- Managed inventory and restocked supplies as needed.
- Trained new bartenders on drink preparation and service protocols.
- Collaborated with kitchen staff to coordinate food and beverage orders.
- Engaged with customers to create a welcoming atmosphere.
- Handled cash transactions and processed payments efficiently.
Bartender/Bakery Sales Associate
The Cheesecake Factory
Novi, Michigan
01.2021 - 03.2022
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Prepared and packaged baked goods for display and customer purchase.
- Monitored inventory levels and restocked shelves as needed to ensure availability.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Greeted customers warmly, fostering a friendly atmosphere in the bakery section.
- Followed food safety guidelines to maintain compliance with health regulations and standards.
Sales Associates
Target
Southfield
06.2020 - 03.2021
- Managed daily sales operations, processed transactions, and resolved customer inquiries while maintaining store merchandising standards and driving customer satisfaction.
- Partnered with team members to optimize store layout, restock inventory, and create engaging product displays that enhanced shopping experience.
- Executed precise cash handling procedures, maintained accurate inventory records, and ensured compliance with store policies and safety protocols.
- Implemented efficient shelf organisation methods and contributed to loss prevention initiatives while maintaining high service standards.
- Pioneered new visual merchandising strategies and cross-department collaboration methods that elevated store presentation and product accessibility.
- Analysed sales patterns to optimise inventory placement and reduce stockout incidents, contributing to enhanced store performance metrics.
Education
Certified Mixologist - mixology, liquors, wines and customer service
ABC Bartending School
Southfield, MI01.2025
Associate's Degree - Sonography
South Georgia State College
Atlanta, Georgia06.2024
Skills
- Mixology Techniques
- Beverage Presentation
- Customer engagement
- Event Planning
- Time Management
- Attention to Detail
- Problem Solving
- Team Leadership
- Sales Strategy
- Guest Satisfaction
- Workflow Optimization
- Signature Recipes
- Safety Protocols
- Mixology techniques
- New hire training
- Wine and liquor expertise
- Inventory management
Certification
- CPR
- T.I.P.S
- State Certified Mixologist
References
- Darrell Costello, ABC Bartending School, (248)-569-9105
- Sean Cavanaugh, The Cheesecake Factory, scavanaugh@zentrointernet.com, (248) 924-8419
Timeline
Bartender
View’s Bar & Grill
03.2025 - 07.2025
Lead Bartender
The David Whitney, Presley’s Kitchen
03.2024 - 07.2025
Bartender
Smugglers Run
05.2023 - 03.2024
Mobile Bartender
Sippingwithshari
03.2021 - Current
Bartender/Bakery Sales Associate
The Cheesecake Factory
01.2021 - 03.2022
Sales Associates
Target
06.2020 - 03.2021
Certified Mixologist - mixology, liquors, wines and customer service
ABC Bartending School
Associate's Degree - Sonography
South Georgia State College
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