Summary
Overview
Work History
Education
Skills
References
Timeline
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Mariah Jacobs

Mariah Jacobs

Summary

Dynamic sales associate with a proven track record at Alo Clothing. Hardworking hostess excelling in customer service and conflict resolution. Adept at upselling and fostering team collaboration, I consistently enhance the guest experience, driving sales and customer satisfaction. A fast learner, I adapt quickly to new challenges while maintaining high standards of service.

Overview

5
5
years of professional experience

Work History

Sales Associate

Alo Clothing
Keystone
06.2025 - 07.2025
  • Assisted customers with product selection and provided style recommendations.
  • Maintained sales floor organization and ensured merchandise was well-displayed.
  • Handled cash transactions and processed payments efficiently at the register.
  • Collaborated with team members to achieve store sales goals and targets.
  • Educated customers on fabric care and product features for informed purchases.
  • Conducted inventory checks and restocked shelves as needed throughout shifts.
  • Addressed customer inquiries and resolved issues to enhance shopping experience.
  • Participated in team meetings to discuss product launches and promotional strategies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.

FOH (Host)

Bru Burger
01.2024 - 05.2025
  • Greeted and seated guests in a friendly and efficient manner.
  • Managed reservation system to optimize table turnover and guest flow.
  • Provided menus and shared daily specials to enhance guest experience.
  • Coordinated with servers to ensure timely service for all guests.
  • Maintained cleanliness of the host stand and dining area for guest comfort.
  • Assisted in training new host staff on procedures and customer service standards.
  • Handled guest inquiries and resolved concerns promptly to ensure satisfaction.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.

FOH and BOH

Mama Nita’s Pizzeria
01.2021 - 01.2022
  • Executed food preparation while adhering to company cleanliness standards.
  • Operated multiline phone system efficiently for customer inquiries.
  • Managed point-of-sale system and performed accurate cash handling.
  • Calculated and distributed tips among employees to ensure fairness.
  • Maintained accurate stock levels and inventory counts of products.
  • Provided exceptional customer service to each guest, exceeding expectations.

Education

Associate of Science - Medical Imaging

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2027

High School Diploma -

New Palestine High school
New Palestine, IN
05.2023

Skills

  • Customer Service
  • Interpersonal relationships
  • Multitasking
  • Fast learner
  • Easily adaptable to changes and situations
  • Conflict Resolution
  • Sales techniques
  • Time management
  • Communication skills
  • Hospitality and accommodation
  • Store opening and closing
  • Upselling
  • Team collaboration

References

  • Grace Jaynes, Manager-Mama Nita’s, 317-366-6884
  • Taylor Zoltanski, Manager- Alo Clothing, 463-212-5333
  • Ethan Beech, General Manager- Bru Burger, 812-202-6422

Timeline

Sales Associate

Alo Clothing
06.2025 - 07.2025

FOH (Host)

Bru Burger
01.2024 - 05.2025

FOH and BOH

Mama Nita’s Pizzeria
01.2021 - 01.2022

Associate of Science - Medical Imaging

Ivy Tech Community College of Indiana

High School Diploma -

New Palestine High school

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Mariah Jacobs