Mariah Johnson
Glendale,AZ
Summary
Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background in property book management. Offering 5 years of experience in data collection, analysis and project management .
Overview
7
7
years of professional experience
Work History
Logistics Specialist
Military
Glendale, AZ
07.2020 - Current
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Maintained and updated property records in accordance with Army regulations.
- Prepared, reviewed, and monitored all documents for accuracy and completeness of property information.
- Verified asset serial numbers against inventory logs to ensure accuracy of records.
- Coordinated with other departments to ensure timely receipt of items into the system.
- Conducted periodic physical inventories of assigned assets to verify their existence, condition, quantity, and location.
- Reported discrepancies between actual assets and recorded data.
- Provided support in responding to inquiries regarding property book transactions and account balances.
- Supported internal audits by providing requested documents and information pertaining to Property Book operations.
- Communicated with supervisors about necessary filing, transcribing or documentation requirements for different pieces of evidence.
- Monitored evidence inventories and double-checked accuracy and security of handling procedures to support effective investigations and eventual prosecution.
Retail Sales Associate
Finish Line
Bowling Green, KY
11.2016 - 06.2020
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
Customer Service Representative
Humana
Louisville, KY
03.2017 - 03.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor of Science - Organizational Leadership
Western Kentucky University
Bowling Green, KY12-2019
Skills
- Validating Supplies
- Vendor Relationship Management
- Vendor Negotiations
- Shipping And Receiving Operations
- Recordkeeping
- Overseeing Deliveries
- Tracking Inventory Levels And Orders
- Inventory Management
- Warehouse Organization
- Sales Problem-Solving
- Loyalty Program Promotion
- Relationship Building
- Management
- Placing orders
- Coordinating paperwork
- Maintaining accountability
- Supporting combat readiness
- Problem-solving abilities
Certificates
- CERTIFIED LOGISTICS ASSOCIATE (CLA): January 2024
Timeline
Logistics Specialist
Military
07.2020 - Current
Customer Service Representative
Humana
03.2017 - 03.2019
Retail Sales Associate
Finish Line
11.2016 - 06.2020
Bachelor of Science - Organizational Leadership
Western Kentucky University