Mariah Jordan
Lomita,CA
Summary
- Self motivated office clerk with proven track record of managing administrative operation in clerical sector. Prioritize task, compile data for reports and perform daily task with minimal oversight in busy office settings. Proficient with excel.
- Polite and attention clerical task offering excellent customer service, organization and time management skills. Skills in coordinating invoicing and billing activities
Hardworking and reliable clerk with strong ability in helping and understanding. Offering listening skills, great team ethic and good with computer programs. Highly organized, proactive and punctual with team- oriented mentality.
Overview
10
10
years of professional experience
Work History
Dispatcher Office Assistant
Bertha
01.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
Claims Assistant
Dr. Kalata
04.2019 - 01.2020
- Provided exceptional customer service through clear communication, empathy, and proactive problem-solving during difficult situations.
- Improved customer satisfaction levels by providing timely, accurate, and empathetic support during the claims process.
- Prepared files, letters and notices.
- Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.
Office Secretary
Maggy
08.2018 - 02.2019
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Clerk
MS. CLARE
09.2016 - 02.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
High School Aide
Frances
01.2014 - 06.2015
- Strengthened relationships among students from diverse backgrounds through inclusive activities promoting cultural awareness.
- Maintained confidentiality of student records and sensitive information while adhering to all applicable federal and state regulations regarding privacy in education.
- Acted as a liaison between students facing challenges at home or in school, connecting them with appropriate resources for support.
- Fostered a positive learning environment by consistently enforcing school policies and implementing effective classroom management techniques.
- Encouraged academic growth by offering constructive feedback to both teachers and students on assignments and performance.
- Promoted student success with tailored interventions targeting individual needs based on assessment data analysis.
Education
High School Diploma -
Palmdale High School
Palmdale, CA06.2014
Skills
- Data Recording
- Record sorting and filing
- Verbal and written communication
- Editing and proofreading
-Self-motivated
-Materials Organization
-Problem solving
- Microsoft office
- Data Entry
Timeline
Dispatcher Office Assistant
Bertha
01.2024 - Current
Claims Assistant
Dr. Kalata
04.2019 - 01.2020
Office Secretary
Maggy
08.2018 - 02.2019
Office Clerk
MS. CLARE
09.2016 - 02.2018
High School Aide
Frances
01.2014 - 06.2015
High School Diploma -
Palmdale High School