Mariah K. Ospina

• Act as a liaison to clients, business, staff, vendors, etc.
• Manage, oversee, and delegate multiple projects/tasks on behalf of the Co-Founders.
• Plan travel, meetings, appointments, events, etc.
• Manage, respond, and filter email & text correspondence on behalf of the Co-Founders.
• Assist in preparing and managing presentations and decks for events and meetings.
• Assist in preparing and creating SOP for the Co-Founders.
• Oversee the daily operations of the VIP Penthouse.
• Oversee the expense report and sign off before submitting it to the accounting team.
• Assist with client relationship management and processes.
• Proactively work alongside the Administrative Assistant to ensure the day-to-day operations run smoothly for the Co-Founders.
• Resolve incoming issues on behalf of the Co-Founders.
• Develop suggestions to optimize day-to-day operations.
• Perform miscellaneous personal, office, and administrative support tasks as directed.

• Collaborated with the General Manager to oversee daily operations, ensuring an exceptional visitor experience for thousands of attendees.
• Managed department budgets, financial reporting, and expense tracking to optimize operational efficiency and maximize profitability.
• Recruited, trained, and supervised a diverse team of staff members, ensuring seamless execution of event logistics and guest services.
• Directed gift shop operations, including inventory management, sales reporting, vendor relations, and staff training, contributing to increased revenue.
• Monitored venue maintenance, safety protocols, and emergency preparedness, ensuring compliance with local regulations and company policies.
• Managed VIP experiences, coordinating private tours, special events, and exclusive access for high-profile guests.
• Acted as a primary point of contact for external vendors, security teams, and service providers, ensuring all event elements were executed flawlessly.
• Assisted in marketing and promotional efforts by coordinating influencer visits, press events, and social media collaborations to boost attendance.
• Provided real-time problem-solving and crisis management to handle any unexpected challenges, ensuring smooth day-to-day operations.

• Acted as the primary point of contact between talent, artist management, producers, and the Talent Department, ensuring smooth communication and coordination.
• Managed and scheduled talent rehearsals, overseeing timing, logistics, and real-time adjustments to accommodate last-minute changes.
• Assisted the Pre-Show Producer in developing and executing presenter flow, ensuring seamless transitions during live broadcasts.
• Worked closely with the Media Department to prepare and distribute talent-related promotional materials, press kits, and interview schedules.
• Trained and supervised Talent Escorts, providing venue walkthroughs and key information to ensure artists, presenters, and VIPs were properly guided throughout the event.
• Coordinated green room and backstage logistics, ensuring talent had everything needed for their performance, including wardrobe, refreshments, and last-minute script changes.
• Assisted in credentialing and access control for high-profile guests and performers, maintaining a secure and organized backstage environment.
• Troubleshot and resolved last-minute issues related to talent accommodations, transportation, and on-site requests to ensure a smooth event execution.

Bantufy / “LUDI”

MTV Productions / “Three Months”

MBS Special Events / “Billboard Latin Music Awards”

Miami Dade College / “37th Miami Film Festival”

Best Events Los Angeles / “NFL Sunday Ticket”

Warner Bros. Entertainment Inc / “Reminiscence”

iMordecai Productions / “iMordecai”

Pictures In A Row / “The Marvelous Mrs. Maisel, S3 EP. 305 & 306”

Garden Films Productions / “Bad Boys For Life”

Equipment Room Specialist at Miami-Dade College

• Coordinated executive schedules, production logistics, and talent management.
• Managed production paperwork, vendor relations, and set operations.
• Assisted in organizing and setting up meetings and conferences.
• Monitored and maintained inventory of essential materials and supplies.
• Handled high-volume incoming and outgoing calls and emails with efficiency.
• Coordinated meal arrangements, including breakfast, lunch, and dinner, for the entire office crew.
• Oversaw equipment rental processes for faculty, staff, and students.
• Provided hands-on training and support to students in troubleshooting equipment and software.
• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays