Mariah Lindsay
Centerton,AR
Summary
Accomplished Assistant Shipping Manager adept in warehouse organization and client communication. Spearheaded initiatives improving customer satisfaction. Proven track record in team management, employee training and sales performance. Expertise in customer relations and sales pitching, contributing to significant business growth. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of product. Committed to exceeding goals, working closely with coworkers and closing sales quickly.
Overview
9
9
years of professional experience
Work History
Assistant Shipping Manager
Iron Lion Collectibles
09.2022 - 05.2024
- Collaborated with warehouse team to optimize inventory management, ensuring accurate and timely order fulfillment.
- Improved customer satisfaction by addressing and resolving shipping-related concerns in a timely manner.
- Maintained detailed records of all shipments, providing valuable data for future planning and analysis purposes.
- Managed a diverse team of employees responsible for various aspects of the shipping process including packing, loading, documentation, and transportation coordination tasks.
Lead Retail Sales Associate
Vans
08.2021 - 07.2022
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
Sales Associate
Ditto Boutique
02.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista Shift Lead
Shots Coffee
08.2017 - 02.2018
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
Host, Server, Trainer
Texas Roadhouse
08.2015 - 08.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Assisted managers with quickly resolving service- and food-related issues.
- Used cash registers and credit card machines to cash out customers.
Education
Certification - Veterinary Assistant
PIMA Medical Institute
Colorado Springs, CO06.2024
High School Diploma -
Discovery Canyon Campus High School
Colorado Springs, CO05.2013
Skills
- Warehouse Organization
- CPR Certified
- Client Communication
- Employee Training
- Customer Relations
- Product and service knowledge
- Team Management
- Sales pitching
Additional Information
Veterinary Assistant Internship at Humane Society of the Pikes Peak Region
Timeline
Assistant Shipping Manager
Iron Lion Collectibles
09.2022 - 05.2024
Lead Retail Sales Associate
Vans
08.2021 - 07.2022
Sales Associate
Ditto Boutique
02.2019 - 03.2020
Barista Shift Lead
Shots Coffee
08.2017 - 02.2018
Host, Server, Trainer
Texas Roadhouse
08.2015 - 08.2017
Certification - Veterinary Assistant
PIMA Medical Institute
High School Diploma -
Discovery Canyon Campus High School
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