Mariah Little
Fountain Hills,AZ
Summary
Reliable bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
3
3
years of professional experience
Work History
Bar Manager
Xanterra
Lake McDonald Lodge, Glacier National Park, MT
04.2024 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Purchased alcohol and cultivated strong vendor relationships.
- Verified prepared drinks met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering liquor and wine stock and dry goods.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Assistant Cafe Manager
Xanterra
05.2023 - 11.2023
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated with catering staff to deliver food services for special events and functions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Hourly Manager, Bartender, Server
Hooters of America, LLC
07.2021 - 04.2023
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Campo Verde High School
Gilbert, AZ05.2019
Skills
- Staff Training
- Restaurant and bar managment
- Strategic Planning
- Outgoing Personality
- Guest Interaction
- Wine and liquor knowledge
Timeline
Bar Manager
Xanterra
04.2024 - Current
Assistant Cafe Manager
Xanterra
05.2023 - 11.2023
Hourly Manager, Bartender, Server
Hooters of America, LLC
07.2021 - 04.2023
High School Diploma -
Campo Verde High School
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