Mariah Little
Bellingham,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Generalist II /Senior Staffing Specialist
Lummi Indian Business Council
03.2019 - Current
- Assisted candidates with application processes by answering questions about the application, performing background checks, providing I-9 forms, and handling drug screening paperwork and background clearance for work and volunteer employees.
- Assist with staff meetings to develop strategies that would positively influence workplace relationships.
- Created and modified job descriptions within all departments.
- Assisting salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Assisting or directing employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and implemented employee onboarding systems to accelerate new hire integration and productivity.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Audit personnel files and generated various reports to verify HR compliance.
- Organized and maintained filing systems both manually and electronically.
- Investigated employee complaints or grievances related to workplace issues or violations of policy.
- Performed daily maintenance tasks such as cleaning out old folders and archiving inactive files.
- Trained new staff on file management, HR policy, and procedures.
- Collaborated with other departments within the organization to ensure smooth operations with HR functions.
- Handled customer complaints in a professional manner while maintaining excellent customer service standards.
HR Intake Specialist
Lummi Indian Business Council
01.2018 - 03.2019
- Date received and reviewing all HR forms and intake forms to make sure documents were signed and filled out correctly.
- Handled paperwork for personnel changes and separations, making sure all the information was accurate.
- Kept confidential information safe and organized, and handled all the paperwork for HR.
- Answered and recorded all HR paperwork and inquiries by phone, fax, and email.
- Assist with routing paperwork to each department and assisting HR manager with payroll.
- Ensured proper security protocols were followed when handling confidential data.
- Assisted other departments with locating important documents quickly.
- Provided support to staff members regarding the organization of files.
- Checked accuracy of documents before placing them in appropriate files.
- Pulled files for staff, management and third-party requests.
- Handled sensitive documents with discretion, adhering to confidentiality agreements.
On-call/ Fulltime HR Switchboard Operator
Lummi Indian Business Council
04.2016 - 01.2018
- Connected callers with appropriate professional, department, or business.
- Monitored and recorded daily phone activity in logbook.
- Greeted visitors in a professional manner when they arrived at the switchboard station.
- Routed emergency calls to the appropriate department or personnel.
- Maintained knowledge of current office events and staff members' locations for callers inquiring about them.
- Operated multi-line telephone system to answer incoming calls, determine purpose of callers, and forward calls to appropriate personnel or department.
- Managed voicemail system including setting up new accounts, resetting passwords, deleting messages.
- Handled confidential information with discretion and professionalism.
- Utilized multiple computer applications such as Microsoft Office Suite to maintain records of all incoming and outgoing calls.
- Verified caller identification before transferring calls or releasing confidential information.
- Responded efficiently to email inquiries regarding company policies and services provided.
- Performed general administrative duties such as filing documents, photocopying materials.
- Provided assistance in setting up conference room equipment prior to meetings.
- Ensured that all communication systems were functioning properly at all times.
- Maintained a clean work area by organizing supplies neatly throughout shift.
- Completed connections between callers, departments and professionals.
- Transcribed message details to promptly relay to appropriate recipients.
- Handled incoming and outgoing calls according to standard operating procedures.
- Reported telephone line issues and outages for prompt repairs.
- Processed incoming or outgoing mail, packages or deliveries.
Education
Associate of Arts - Business And Entrepreneurship
Northwest Indian College
Bellingham, WA05-2026
High School Diploma -
Schaumburg High School
06-2013
Skills
- Policy Implementation
- Employee Onboarding
- Records Management
- Payroll assistance
- Strong Work Ethic
- Training strategies
- Coaching skills
- Diversity, equity, and inclusion
- Active listening
- Confidentiality skills
- Conflict management
- Diversity, equity, and inclusion
- Adaptability skills
- Organizational skills
- Scheduling
- Paperwork Processing
- Critical Thinking
- High-energy attitude
- Follow-up skills
- Complaint Handling
- Spreadsheets
- Positive and professional
- Senior leadership support
- Prioritization
- Administrative Support
- De-Escalation Techniques
Certification
- CPR/AED Certification
- First Aid Certification
- OSHA Certified
- Conducting Compliant background Investigations
- Child Care Only Position Multi- Level Positions
- Employee Investigation Program Overview
- Adjudication Certification
Timeline
HR Generalist II /Senior Staffing Specialist
Lummi Indian Business Council
03.2019 - Current
HR Intake Specialist
Lummi Indian Business Council
01.2018 - 03.2019
On-call/ Fulltime HR Switchboard Operator
Lummi Indian Business Council
04.2016 - 01.2018
Associate of Arts - Business And Entrepreneurship
Northwest Indian College
High School Diploma -
Schaumburg High School
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