Summary
Overview
Work History
Education
Skills
Timeline
Cashier
MARIAH LOPEZ

MARIAH LOPEZ

Visalia,CA

Summary

Dedicated professional with a strong foundation in the service industry, starting on the assembly line at A&W restaurant and quickly advancing to managing cash and taking orders in the drive-thru. Proven track record in retail, excelling in sales and overseeing both register operations and merchandise management. Exceptional customer service skills honed through retail experience, adept at promoting and selling various products. Currently expanding skill set as a hostess, busser, and waitress in a high-end restaurant setting.

Overview

12
12
years of professional experience

Work History

Cashier

Dollar Tree
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cahier

Shannon Village Market
03.2022 - 03.2024
  • Greet and help customers with any convenience store needs we can provide to them.
  • I am responsible of basic janitorial like cleaning bathrooms, counter tops and dishes.
  • I hold my name on a drawer some days holding me accountable for the transactions and money on that draw that day.
  • I stock and put merchandise away as well as rid of past dated items in the store.

Childcare provider

Mrs. Riahs Learning Workshop
02.2020 - 11.2021
  • In 2020 moving to Germany, it was hard to find work, so I took the risk to open my home and provide childcare to the military families in the area around me.
  • I had never run a business of my own but having so much experience before helped majorly, I was easily able to have an idea of the ideal schedule I would want for the kids as well as the learning curriculum I wanted to provide.
  • Because it was my own business I cooked breakfast, lunch and provided two snacks as well as dinner if the kids remained in my care after 5:30pm.
  • We did both outdoor and indoor activities depending on the weather, I created contracts for each family based on the schedule they would need me and how trial weeks went as far as how much personal attention the kids needed, potty training and one on one feeding.

Pre-School Instructor

Miss Bee’s Daycare
09.2017 - 10.2018
  • Here I held a total of 32 kids in my pre-k aged classroom.
  • I had kids ranging from 3-5 and was in charge of my class all on my own.
  • I taught the kids colors, number and the alphabet in both English and Spanish.
  • We had a set schedule for each day, we would have learning, arts and crafts and free play every day.
  • I tried to have them do the most hands on to help with their motor skills and expanding the use of their senses.
  • I worked with some children that had some ADHD characteristics as well as a few kids that held autism, although this was very challenging with such a huge class to work with I gained so much knowledge on how they carried themselves and came to my best understanding on how differently they processed and felt about everything life brought their way.

Cashier/Server

Baskin Robins
05.2017 - 07.2017
  • Greeted and served guest as they walked in the door.
  • When opening the restaurant, I was responsible of stocking ice cream tubs as well as pre-packed quarts.
  • I had to clean the coffee machine every three business days.
  • When I closed my focus was to leave the store as clean as possible for the crew that was opening the next day, sweeping, mopping, and wiping down the lobby tables and chairs.
  • Guest satisfaction was ana everyday goal and making sure each guest left happy was always the goal of the end of all transactions.

Daycare Assistant

As We Grow Daycare
07.2014 - 07.2017
  • Managed 6-8 kids daily, provided breakfast lunch and a scheduled time for snack.
  • My daily duties included changing diapers, washing hands and faces as well as putting each kid down for a nap.
  • I managed from 8-6 daily schedule with one lesson and a play session.
  • I checked the kids’ temperatures reporting to the parents if it was ever over 96F.

Server/Waitress

Strings Italian Cafe
11.2015 - 03.2016
  • Greeted guests and sat them at tables or started a waiting list.
  • I was responsible for starting my tables with drinks as well as bread and salad after they ordered.
  • I had to maintain the cleanliness of my section as well as my customer satisfaction.
  • Performed serving, cleaning, and stocking duties in establishments including stocking cabinets and serving areas with condiments, and refilling condiment containers.
  • Communicated with customers regarding orders, comments, and complaints as well as being able to respond or resolve any issue.

Person of Sale Associate

Twice Upon a Time
05.2015 - 11.2015
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings as they changed.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Cleaned, tagged, and packaged merchandise.
  • Responsible for closing the store as well as counting and reporting the money in my register at closing time or the end of my shift.

Floor department associate

Kohl's
11.2014 - 07.2015
  • Accountable for my register and all merchandise leaving my sales station.
  • Helped reach a daily credit goal as well as watch for all merchandise leaving the store.
  • I helped reach our goal by offering people the opportunity to apply for a credit card as well as process the applications of customers to pend approval or denial of the credit line.
  • Assisted any department that needed my help as well as all customers within me area.
  • Processed all sales transactions accurately and in a timely fashion.

Crew Member

A&W Restaurant
06.2013 - 02.2014
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Served fresh, hot food with a smile in a timely manner as I communicated clearly and positively with co-workers and management.
  • Served orders to customers at windows, counters and tables while taking orders on a head set for drive thru.

Education

Certificate - Dental Assistant

San Joaquin Valley College
Visalia, CA
03.2024

Skills

  • Food and beverage handling
  • Problem resolution
  • Cash handling
  • Fast-paced environment management
  • Professional appearance
  • Pressure management
  • Guest service
  • POS systems
  • Loss prevention
  • Reliability
  • Engaging personality
  • Work ethic and integrity
  • Customer service
  • Time management skills
  • Cleaning and sanitizing
  • Written and verbal communication
  • Order taking

Timeline

Cashier

Dollar Tree
09.2024 - Current

Cahier

Shannon Village Market
03.2022 - 03.2024

Childcare provider

Mrs. Riahs Learning Workshop
02.2020 - 11.2021

Pre-School Instructor

Miss Bee’s Daycare
09.2017 - 10.2018

Cashier/Server

Baskin Robins
05.2017 - 07.2017

Server/Waitress

Strings Italian Cafe
11.2015 - 03.2016

Person of Sale Associate

Twice Upon a Time
05.2015 - 11.2015

Floor department associate

Kohl's
11.2014 - 07.2015

Daycare Assistant

As We Grow Daycare
07.2014 - 07.2017

Crew Member

A&W Restaurant
06.2013 - 02.2014

Certificate - Dental Assistant

San Joaquin Valley College