Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mariah Lugo

Santa Fe,TX

Summary

Dedicated and adaptable professional with experience in customer service, childcare, and educational support. Demonstrates a strong commitment to fostering positive client experiences, creating nurturing environments, and assisting in educational settings. Skilled in communication, multitasking, and teamwork, with a proactive approach to problem-solving and client satisfaction.

Overview

5
5
years of professional experience

Work History

Client Service Associate (Teller)

Amegy Bank
09.2023 - Current
  • Provide high-quality customer service by assisting clients with banking transactions and addressing inquiries efficiently
  • Maintain accurate records and transactions, ensuring client satisfaction and account security
  • Collaborate with team members to improve workflow and optimize client experience

Pre-Kinder Paraprofessional

Kubacak Elementary School
Santa Fe, TX
08.2022 - 08.2023
  • Supported teachers in managing classroom activities, fostering a positive learning environment for students.
  • Assisted students with daily tasks, reinforcing educational goals, and promoting individual student growth.
  • Coordinated with faculty to organize educational materials and support overall classroom objectives.

SPED Tutor

JP Dabbs Elementary School
Deer Park, TX
01.2022 - 08.2022
  • Facilitated classroom management and student engagement under teacher supervision.
  • Assisted in preparing lesson materials and supported students in their learning activities.
  • Ensured a safe and supportive environment for diverse student groups
  • Provided comprehensive feedback on student progress, including areas for improvement and successes.
  • Conducted individual tutoring sessions with students to help them improve their academic performance.

Barista

Starbucks
07.2021 - 07.2022
  • Prepared and served a variety of beverages and food items to customer specifications
  • Delivered exceptional customer service by addressing customer needs and handling transactions accurately
  • Maintained a clean and organized workspace to ensure a positive customer experience

Pre-Kinder Teacher Assistant

Peggy's Childcare Inc.
Deer Park, TX
08.2019 - 01.2022
  • Provided attentive childcare services, ensuring a safe and nurturing environment for children
  • Engaged children in age-appropriate educational activities to encourage development
  • Communicated with parents regarding their child's progress and any daily observations
  • Developed and implemented lesson plans based on curriculum objectives.

Education

Associates of arts degree -

San Jacinto community college
05.2024

High school diploma -

05.2020

Paraprofessional certification -

Skills

  • Customer Service Excellence
  • Classroom and Childcare Assistance
  • Communication and Team Collaboration
  • Time Management and Organization
  • Problem Solving and Adaptability

References

Available upon request.

Timeline

Client Service Associate (Teller)

Amegy Bank
09.2023 - Current

Pre-Kinder Paraprofessional

Kubacak Elementary School
08.2022 - 08.2023

SPED Tutor

JP Dabbs Elementary School
01.2022 - 08.2022

Barista

Starbucks
07.2021 - 07.2022

Pre-Kinder Teacher Assistant

Peggy's Childcare Inc.
08.2019 - 01.2022

Associates of arts degree -

San Jacinto community college

High school diploma -

Paraprofessional certification -

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Mariah Lugo