Mariah Manzo
Manteca,CA
Summary
Resourceful and dependable professional with over 4 years of experience delivering exceptional customer service and educational support in fast-paced environments. Skilled in de-escalation, multitasking, and administrative operations. Recognized for building strong relationships with customers, students, and staff while maintaining high standards of confidentiality and care. Seeking to contribute to a dynamic team in education, customer service, or administrative support.
Overview
5
5
years of professional experience
Work History
After School Program Teacher
Delta Charter Schools
Tracy, CA
12.2024 - Current
- Plan and lead engaging academic and enrichment activities for elementary students in an after-school setting.
- Provide homework assistance and support individualized learning needs.
- Maintain a safe, organized environment while communicating regularly with parents and school staff.
Team Market Associate
Target
Lathrop, CA
04.2024 - Current
- Monitor and replenish inventory across grocery and market departments to ensure product availability.
- Deliver responsive, knowledgeable customer service in a fast-paced retail environment.
- Adhere to store safety and cleanliness standards during restocking and merchandise rotation.
Customer Service Lead
The Home Depot Inc
Manteca, CA
08.2020 - 09.2023
- Delivered high-quality service by addressing customer inquiries, processing transactions, and resolving concerns quickly and professionally.
- Promoted store loyalty by upselling related products and services during customer interactions..
- Trained and supported new associates in customer engagement, transaction handling, and inventory processes.
- Drove upselling initiatives, boosting store revenue and loyalty program sign-ups.
Education
High School Diploma -
Santa Clara High School
Santa Clara, CA05-2020
Skills
Customer & Student Support: Conflict Resolution, Active Listening, Relationship Building
Administrative & Retail Operations: Inventory Management, Data Entry Accuracy, Order Coordination, Vendor Communication
Technology & Tools: POS Systems, CRM Tools, Microsoft Office Suite, Email & Calendar Management
Team & Workflow Management: Staff Training, Leadership, Task Prioritization, Process Improvement
Timeline
After School Program Teacher
Delta Charter Schools
12.2024 - Current
Team Market Associate
Target
04.2024 - Current
Customer Service Lead
The Home Depot Inc
08.2020 - 09.2023
High School Diploma -
Santa Clara High School
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