Mariah Martinez
Los Angeles,CA
Summary
Resourceful Office Technician specializing in data management, administrative support, and workflow optimization. Known for high productivity and efficient task completion. Excel in time management, problem-solving, and communication skills to ensure seamless office operations.
Overview
6
6
years of professional experience
Work History
Office Technician
Metropolitan State Hospital
Norwalk, CA
07.2023 - Current
- Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
- Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
- Answered telephones, directed calls and took messages.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Greeted visitors in person or on the telephone; answered questions related to departmental services.
- Maintained accurate inventory of office supplies; ordered new materials when necessary.
- Assisted with special projects as needed or requested by management or staff members.
- Created labels for files using computer software programs such as Microsoft Word or Excel.
Server
Flashbackz Lounge and Grill
Whittier, CA
01.2024 - 08.2024
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled high-traffic dinner and nighttime shifts efficiently
Server
Wing Co.
South Gate, CA
02.2022 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Student Assistant
California State University, Los Angeles
Los Angeles, CA
11.2021 - 12.2022
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Managed office supplies inventory by ordering materials when necessary and tracking usage.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
- Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.
- Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.
- Designed promotional materials such as flyers, brochures, banners, posters., for various school programs.
- Performed clerical duties such as typing letters or memos on behalf of faculty members.
- Provided technical assistance with computer hardware and software problems encountered by staff or students.
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
- Assisted with answering telephone calls, managing databases, and drafting correspondence.
Line Cook
Panera Bread
Pico Rivera , CA
08.2020 - 11.2021
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Maintained accurate records of daily production sheets including waste logs.
Sales Associate
Forever 21
Montebello, CA
02.2019 - 04.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Team Member
Raising Cane's Restaurants
Pico Rivera, CA
08.2018 - 02.2019
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Resolved customer issues promptly in a professional manner.
Education
Bachelor of Arts - Psychology
California State University, Los Angeles
Los Angeles, CA05-2024
Psychology
East Los Angeles College
Monterey Park, CA06-2021
Skills
- Data entry proficiency
- Administrative assistance
- Email management
- Document Management
- Problem-solving capabilities
- Project Support
- Strong organizational skills
- Advanced Microsoft Office
- Call handling
- Inventory Management
- Filing and data archiving
- Dedicated Team Player
- Documentation And Reporting
- Spreadsheet Creation
- Front Office Management
- Time Management
Timeline
Server
Flashbackz Lounge and Grill
01.2024 - 08.2024
Office Technician
Metropolitan State Hospital
07.2023 - Current
Server
Wing Co.
02.2022 - 08.2023
Student Assistant
California State University, Los Angeles
11.2021 - 12.2022
Line Cook
Panera Bread
08.2020 - 11.2021
Sales Associate
Forever 21
02.2019 - 04.2020
Team Member
Raising Cane's Restaurants
08.2018 - 02.2019
Bachelor of Arts - Psychology
California State University, Los Angeles
Psychology
East Los Angeles College
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