Mariah McBride
Cheyenne,WY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
District Manager
Healthcare Services Group
05.2016 - Current
- Supervised [Number] locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Built positive and productive relationships with employees, managers and field leadership.
- Coordinated with other district managers to actualize performance improvement strategies.
Dietary Aide/Cook/Dietary Manager
Healthcare Services Group
05.2016 - Current
- Prepared meals for 75+ patients according to patient care plans and adhered to all food safety regulations
- Cleaned dining rooms and kitchen after meal services
- Maintained a healthy relationship with staff and residents to ensure all needs are met
- Served and Delivered food to residents' units and dining area
- Processed new diets and changes as required
- Managed payroll and schedules
- Checked inventory of items and fill orders
- Added residents in the system according to their diets as well as removed residents when they were discharged
- Wrote and executed plan of corrections and Pips
- Trained new hires (cooks, aides, account manager, and district manager).
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Self Employed
House Cleaning Services
07.2014 - 08.2015
- Clientele cleaning weekly or as needed
- Time management and scheduling weekly
- Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
- Dusted and polished furniture and equipment
- Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines
- Hung draperies and dusted window blinds
- Washed dishes and cleaned kitchens, cooking utensils, and silverware
- Polished silver accessories and metalwork, such as fixtures and fittings.
Bartender
Goofys Tavern
10.2012 - 06.2014
- Collected money for drinks served
- Checked identification of customers to verify age requirements for purchase of alcohol
- Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
- Stocked bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins
- Cleaned bars, work areas, and tables
- Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Served snacks or food items to customers seated at the bar.
General Manager
General Nutrition Company
11.2010 - 01.2012
- Recommended products to customers, based on customers' needs and interests
- Answered customers' questions about products, prices, availability, product uses, and credit terms
- Performed administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
- Obtained credit information about prospective customers
- Trained customers' employees to operate and maintain new equipment
- Prepared sales contracts and order forms
- Negotiated with retail merchants to improve product exposure, such as shelf positioning and advertising
- Planned, assembled, and stocked product displays in retail stores, or made recommendations to retailers regarding product displays, promotional programs, and advertising
- Checked stock levels and reordered merchandise as necessary.
Education
High School Diploma -
East high school
Cheyenne, WY01.2009
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Attention to Detail
- Goal Setting and Performance Metrics
- Training and coaching
- Customer Relations
- Operations Management
- Multi-unit management
- Team Development
- Team Building Practices
Certification
- Certified Food Manager
- State food safety
References
References available upon request
Timeline
District Manager
Healthcare Services Group
05.2016 - Current
Dietary Aide/Cook/Dietary Manager
Healthcare Services Group
05.2016 - Current
Self Employed
House Cleaning Services
07.2014 - 08.2015
Bartender
Goofys Tavern
10.2012 - 06.2014
General Manager
General Nutrition Company
11.2010 - 01.2012
High School Diploma -
East high school