Mariah M.C. Dowker
Jonesville,MI
Summary
Enthusiastic technician motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technician position. Ready to help team achieve company goals. Highly skilled Patient Care Technician with more than 3 years' practical experience in an assisted living environment. Established in assessment, counseling, consulting on medications and treatment, lab work, documentation and administrating treatment.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
Work History
Drug Screening Technician
Independent Contrator / Hillsdale County Courts
Hillsdale, MI
05.2020 - Current
- Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use.
- Collected and analyzed customer information to prepare product or service reports.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Identified plans and resources required to meet project goals and objectives.
Security Officer
DK Security
Lansing, MI
10.2021 - 07.2022
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored central alarm systems for fire, intrusion and duress alarms.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted regular patrols of key areas to spot and control security concerns.
Security Officer
ADA Security
Adrian, MI
10.2020 - 05.2021
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support.
- Promoted available resources and connected individuals with services.
- Identified process improvements in day-to-day functioning of department.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared variety of different written communications, reports and documents.
Home Health Care Provider
Freedom Plaza (Brookdale)
Sun City Center, FL
02.2015 - 01.2016
- Developed rapport to create safe and trusting environment for care.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Guided staff in documentation processes required for clinical outcomes.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Maintained positive working relationships with referral sources to promote business services.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
Bachelor of Science - Criminal Justice
The University of Tennessee - Martin
Martin, TN 05.1986 - 07.1988
Associate of Applied Science - Corrections
Dyersburg State Community College
Dyersburg, TN 09.1976 - 07.1988
Associate of Science - Social Work (Addiction Counseling Certification)
Washtenaw Community College
Ann Arbor, MI 01.2022 - Current
Skills
Patient education
Timeline
Associate of Science - Social Work (Addiction Counseling Certification)
Washtenaw Community College
01.2022 - Current
Security Officer
DK Security
10.2021 - 07.2022
Security Officer
ADA Security
10.2020 - 05.2021
Drug Screening Technician
Independent Contrator / Hillsdale County Courts
05.2020 - Current
Home Health Care Provider
Freedom Plaza (Brookdale)
02.2015 - 01.2016
Bachelor of Science - Criminal Justice
The University of Tennessee - Martin
05.1986 - 07.1988
Associate of Applied Science - Corrections
Dyersburg State Community College
09.1976 - 07.1988