Mariah Mckinnon
Osburn,ID
Summary
Dedicated caregiver with a focus on personal hygiene assistance, vital signs monitoring, and meal preparation. Committed to enhancing clients' well-being through compassionate support and individualized care plans.
Overview
16
16
years of professional experience
Work History
Home Health Caregiver
Loving Care And More
2020.04 - Current
- Provided compassionate personal care to clients, enhancing quality of life and comfort.
- Assisted clients with daily activities, promoting independence and dignity in their homes.
- Monitored client health conditions, reporting changes to nursing staff for timely interventions.
- Developed individualized care plans tailored to client needs, ensuring personalized support.
- Maintained accurate documentation of client progress and care activities for compliance purposes.
- Fostered positive relationships with clients and families, improving communication and trust.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Transported clients for medical and personal outings.
Lead Server
Wallace Inn
2010.04 - Current
- Developed and implemented service protocols to enhance guest satisfaction.
- Supervised and trained team members in high-volume dining environment.
- Ensured compliance with health and safety regulations during food service operations.
- Collaborated with kitchen staff to streamline service delivery and timing.
- Resolved customer complaints promptly to uphold establishment's reputation.
- Monitored table turnover rates, optimizing seating arrangements for efficiency.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Oversaw inventory management for front-of-house supplies, minimizing waste while ensuring adequate stock levels.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
GED -
North Idaho College
Coeur D'alene, IDSkills
- Meal preparation
- Physical therapy support
- Vital signs monitoring
- Personal hygiene assistance
Timeline
Home Health Caregiver
Loving Care And More
2020.04 - Current
Lead Server
Wallace Inn
2010.04 - Current
GED -
North Idaho College