Mariah Melchor
La Puente,CA
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
2
2
years of professional experience
Work History
Supervisor
ASUCLA
10.2024 - 09.2025
- Supervised daily operations to ensure efficient service delivery and adherence to policies.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels and assisted in ordering supplies as needed.
- Trained staff on food safety standards and compliance procedures.
- Implemented cash handling procedures to maintain accuracy in transactions.
- Monitored quality of food and beverages to uphold customer satisfaction levels.
- Maintained a clean and organized work environment, adhering to health and safety regulations for optimal food handling practices.
- Performed cashier duties accurately when required, processing transactions quickly without compromising customer experience.
- Maintained a high level of professionalism at all times, setting an example for staff members and contributing to a positive work atmosphere.
Concessions Cashier
ASUCLA
10.2023 - 10.2024
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with menu selections and responded to inquiries effectively.
- Maintained cleanliness and organization of concession stand area during shifts.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Kitchen Hand
ASUCLA
06.2023 - 09.2024
- Maintained cleanliness and organization in kitchen and dining areas.
- Assisted chefs with food preparation and ingredient sourcing.
- Operated commercial kitchen equipment safely and efficiently.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Buffet Supervisor
ASUCLA
06.2025 - 09.2025
- Supervised daily operations of buffet service, ensuring compliance with health and safety standards.
- Trained and mentored staff on food presentation and customer service best practices.
- Implemented quality control measures to enhance food freshness and taste consistency.
- Resolved customer complaints promptly, improving overall dining experience satisfaction.
- Maintained high sanitation standards, resulting in consistently passing health inspections.
- Managed buffet staff, ensuring efficient operations and a positive work environment.
- Addressed guest dietary restrictions or preferences proactively by offering alternative options when necessary.
- Maintained communication between servers and kitchen associates.
- Set up and broke down buffet station at beginning and end of shift.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 6 team members.
Education
Bachelor of Arts - Gender Studies
University of California, Los Angeles
Los Angeles, CA06-2025
Associate of Arts - Kinesiology Wellness
Mt. San Antonio College
Walnut, CA06-2023
Skills
- Customer service training
- Food presentation standards
- Multitasking
- Team collaboration
- Buffet service management
- Positive work environment support
Timeline
Buffet Supervisor
ASUCLA
06.2025 - 09.2025
Supervisor
ASUCLA
10.2024 - 09.2025
Concessions Cashier
ASUCLA
10.2023 - 10.2024
Kitchen Hand
ASUCLA
06.2023 - 09.2024
Bachelor of Arts - Gender Studies
University of California, Los Angeles
Associate of Arts - Kinesiology Wellness
Mt. San Antonio College