Summary
Work History
Education
Skills
Awards
Timeline
Generic

Mariah Melenciano

Superior,CO

Summary

Motivated psychology student at Colorado State University with a keen interest in neuropsychology and cognitive development. Seeking opportunities to gain practical experience in research and clinical settings, while deepening understanding of brain-behavior relationships. Strong organizational skills, quick grasp of new concepts, and effective communication. Passionate about making meaningful contributions to research projects and supporting initiatives for mental health.

Work History

Guest Advocate

Target Corporation
08.2023 - 11.2023
  • Communicate and interact with guests to build an inclusive guest experience
  • Solve problems and make decisions to influence guest experiences and address guest concerns positively
  • Market various benefits, offerings, and services
  • Greeted customers and helped with product questions, selections, and purchases
  • Informed customers of current store promotions to encourage additional sales purchases
  • Successfully manage incoming and outbound calls to and from customers
  • Determine customers’ needs and respond to those needs by answering questions, researching and resolving complaints, and verifying that the issue has been satisfactorily resolved by thoroughly documenting the account and providing required supporting documentation to the customer
  • Internal cross-functional “quarterback” for urgent product and service-related issues at customer sites
  • Communicate issues to the team lead or supervisor for urgent customer resolution
  • Help drive activity while influencing cross-functional teams to ensure targets are quickly and effectively achieved
  • Work closely with the team assigned for assigned products to support resolving issues impacting customers
  • Review and facilitate concession requests, ensuring adherence to policy
  • Offered each customer top-notch personal service to boost sales and customer satisfaction
  • Balanced and organized each register by handling cash, counting change, and storing coupons
  • Issued receipts and processed refunds, credits, or exchanges
  • Created orders, documented special requirements, and discussed customers' needs with personnel to provide customers with desired requests to minimize complaints
  • Support loss prevention goals by monitoring shopper behavior
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Monitored sales floor and merchandise displays for presentable conditions, taking corrective action such as restocking or reorganizing products
  • Price checks, scanned items, applied discounts, and printed receipts

Education

Undergraduate Degree -

Colorado State University
Fort Collins, CO
02.2025

Undergraduate Degree -

University of Colorado Boulder
Boulder, CO
12.2024

Associate of Science - Business Psychology

Front Range Community College
Westminster, CO
05.2024

High School Education -

Colorado Connections Academy
Mapleton, CO
05.2024

Skills

  • MS Office software proficient
  • Google Suite and Teams, proficient
  • Strong analytical skills
  • Fast learner
  • People skills, relationship building
  • Assessing and interpreting risks
  • Integrity and communication skills
  • Commitment to Excellence
  • Teamwork and troubleshooting
  • Research and problem-solving skills
  • Critical thinking and creativity

Awards

  • National Honor Society
  • Honor Roll
  • Dean’s List
  • President’s List

Timeline

Guest Advocate

Target Corporation
08.2023 - 11.2023

Undergraduate Degree -

Colorado State University

Undergraduate Degree -

University of Colorado Boulder

Associate of Science - Business Psychology

Front Range Community College

High School Education -

Colorado Connections Academy
Mariah Melenciano