Responsibilities included guest service and satisfaction such as ensuring all needs of guests were met beyond guest expectations
The ability to understand and recommend menu and bar items was also essential
All while being able to lead and assist co-workers throughout shifts
General Manager
S&M Properties
Whiteville, NC
10.2024 - Current
Leading a team of up to 20 employees across two storefronts, ensuring efficient operations and maximum guest satisfaction
Overseeing daily operations, multiple long term projects, inventory, order placement, budget creation, and a majority of bookkeeping as well as controlling all social media output
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.