Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mariah Montano

Los Angeles,CA

Summary

Experienced NIKE Firstline Leader who guides store teams utilizing sound onboarding, consistent coaching, and continued development. I prioritize use of NIKE tools to focus on retail and service excellence, so we can better engage our Athletes. I am to eager to utilize my knowledge in the product journey from door to floor in an environment such as the Beaverton offsite that provides exciting and complex challenges in order to serve our consumer.

Overview

6
6
years of professional experience

Work History

VMS Coach

Nike Factory Store $36.8M Retail Door
12.2024 - Current
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
  • Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.


Operational Excellence/Team and Culture Coach

Nike Factory Store $7.9M Retail Door
07.2023 - 12.2024
  • Inventory Management: Markdowns, FIFO,PRE,Bin maintenance,planning shipments with partnership of VMS
  • Proficient in navigating: "Time" (UKG PRO), Kronos,"Legion"and Excel


  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Payroll/Labor Hours
  • Implemented personalized development plans for athletes, resulting in improved development and performance (Developmental goals through workday)
  • Managed hiring,onboarding and development process of 20+ athlete team for a $7.9 million dollar retail store.
  • Employee Engagement: MVP program /fun calender

Athlete Services/Product Life Cycle Coach

Nike Factory Store $11.8M Retail Door
07.2019 - 07.2023
  • Scheduling and Payroll
  • Proficient in Kronos
  • Hiring, Promotions and Terminations
  • Athlete engagement
  • Planning out markdowns/line up/promotional changes
  • Setting monthly directives
  • Missing styles/Size comp

Education

Tulare Union High School
Tulare, CA
06-2017

Skills

  • Personable and friendly
  • Building relationships
  • Team development
  • Team motivation
  • Verbal and written communication
  • Athlete development
  • Safety awareness
  • Adaptability

Accomplishments

  • Nike Retail Athlete

    • 2017-2022

  • Nike Retail Specialist

    • 2022

  • Nike Retail Coach

    • 2022-current

  • Santa Monica 56 Super Bowl

    • 2022

  • Stretch Specialist

    • 2022

  • Nike Carlsbad Unite Go Team

    • 2023

  • Stretch Assistant Head Coach

    • 2023

Timeline

VMS Coach

Nike Factory Store $36.8M Retail Door
12.2024 - Current

Operational Excellence/Team and Culture Coach

Nike Factory Store $7.9M Retail Door
07.2023 - 12.2024

Athlete Services/Product Life Cycle Coach

Nike Factory Store $11.8M Retail Door
07.2019 - 07.2023

Tulare Union High School

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Mariah Montano