Summary
Overview
Work History
Education
Skills
Strengths and abilities
References
Timeline
Generic

MARIAH MOORE-BUTLER

CONSHOHOCKEN,PA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician/Inventory Specialist

CVS Pharmacy
03.2019 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Customer Service Representative

Aon Hewitt/Alight Solutions
07.2016 - 02.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.

Pharmacy Technician

CVS Pharmacy
03.2014 - 07.2016
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Customer Service Rep/Junior Stylist

David Bridal Shop
12.2013 - 09.2014
  • Assist the stylists with clients as needed, including check-ins.
  • Schedule appointments for purchases and fittings.
  • Inform perspective and current clients on special promotions.
  • Register transactions and processed bills.

  • Assisted with window displays to promote new products or collections.
  • Checked customer purchases against invoices to ensure accuracy of transactions at checkout counter.
  • Ensured all customer service policies were followed during interactions with shoppers.

Sales Associate

Old Navy Stores
10.2012 - 12.2012
  • Greeted customers and provided exceptional customer service.

  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Education

Bachelor of Arts - Criminal Justice

Temple University
Philadelphia, PA
05.2013

Skills

  • Excellent communication skills
  • Excellent computer skills
  • Reliable
  • Dependable
  • Consensus builder
  • Goal oriented
  • Results oriented
  • Quick learner
  • Strong people skills
  • Problem-solving skills

Strengths and abilities

  • Excellent communication skills (verbal, written and presentation, active listener)
  • Excellent computer skills (Word, PowerPoint and Excel)
  • Reliable and dependable
  • Consensus builder
  • Goal oriented
  • Results oriented
  • Quick learner
  • Strong people skills with the ability to relate to people at all levels

References

References available upon request.

Timeline

Pharmacy Technician/Inventory Specialist

CVS Pharmacy
03.2019 - Current

Customer Service Representative

Aon Hewitt/Alight Solutions
07.2016 - 02.2017

Pharmacy Technician

CVS Pharmacy
03.2014 - 07.2016

Customer Service Rep/Junior Stylist

David Bridal Shop
12.2013 - 09.2014

Sales Associate

Old Navy Stores
10.2012 - 12.2012

Bachelor of Arts - Criminal Justice

Temple University

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MARIAH MOORE-BUTLER