Mariah Moya
Upscale Hospitality
Los Angeles,CA
Summary
Adept at cultivating strong client relationships, handling high-pressure situations, and maintaining the highest standards of professionalism. Proficient in event planning, property management support, and social media strategy, with a proven track record of increasing engagement and brand visibility. A reliable team player with a keen eye for detail and a passion for contributing to seamless operations and luxurious experiences in fast-paced, high-end environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Social Media
Minimal Effort
Los Angeles, California
07.2024 - Current
- Managed multiple social media accounts simultaneously, maintaining consistent voice and message across platforms.
- Developed and executed social media strategies, resulting in significant follower growth.
VIP Hospitality
Future primitive
Los Angeles, California
06.2024 - Current
- Managing the check-in process for VIP guests, ensuring a seamless and welcoming experience
- Enhanced customer satisfaction by providing prompt and attentive service to VIP guests.
- Assisted in the planning and execution of exclusive events for VIP clientele, resulting in increased guest engagement and loyalty.
VIP Hospitality
Framework
Los Angeles, California
06.2024 - Current
- Managed high-value transactions exceeding $100K, ensuring compliance with company policies and financial regulations
- Developed strong relationships with guests, leading to increased loyalty and referral rates.
- Providing excellent customer service by addressing guest inquiries and concerns promptly and professionally
Internship
ETP
Los Angeles, California
05.2024 - 08.2024
- Assisted in the creation and scheduling of engaging social media content for artists and events, resulting in a 30% increase in audience engagement.
- Uploading tour itineraries and managing content related to upcoming performances
- Supporting the preparation and distribution of offer letters to artists and clients
Personal Assistance to Owner
Mi Salon Spa
Santa Barbara, California
04.2021 - 06.2023
- Coordinating logistics for meetings and events, ensuring all necessary materials and resources were available
- Developed and maintained strong client relationships, driving a 78% customer return rate and generating repeat business and referrals.
- Managed day-to-day business operations.
Education
Associate of Arts - Digital Communications And Media
Santa Barbara City College
Santa Barbara 05.2022 - Current
Skills
Social media and online presence
Upscale hospitality
VIP guest relations
Customer relations
Relationship building
Bilingual in Spanish
Timeline
Social Media
Minimal Effort
07.2024 - Current
VIP Hospitality
Future primitive
06.2024 - Current
VIP Hospitality
Framework
06.2024 - Current
Internship
ETP
05.2024 - 08.2024
Associate of Arts - Digital Communications And Media
Santa Barbara City College
05.2022 - Current
Personal Assistance to Owner
Mi Salon Spa
04.2021 - 06.2023
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