Mariah Ortiz
Kissimmee,FL
Summary
I will be relocating from Florida to Ohio and I am eager to begin my nursing career in the Buckeye state. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude, and willing to take on added responsibilities to meet team goals. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Volunteer
Gift Kids The World Village
01.2024 - 02.2024
- Assisted with ride operations and therapeutic communication with families.
- Represented organization positively and professionally while providing community with much-needed services.
- Fostered a supportive and inclusive team environment.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Maintained clean, neat, and operational facilities to serve facility needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Electroencephalogram (EEG) Technician
Holy Name Hospital
08.2021 - 02.2022
- Scheduled patients for electroencephalograms and electromyography's (EMGs)
- Measured and marked individual head shapes and sizes
- Performed and interpreted EEG strips
- Monitored patients on video EEG for seizure activity
- Noted time of beginning of seizure and length of seizure
- Promptly notified the nurse when seizure activity began
- Set up at home VEEG systems
Patient Care Technician
Tampa General Hospital
07.2016 - 07.2017
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Patient Care Technician
Health Park Medical Center
07.2015 - 07.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Cosmetic Concierge Scheduler
Advanced Dermatology and Cosmetic Surgery
- Scheduled all dermatology and cosmetic appointments for almost 200 offices
- Built cosmetic G-drives for all offices and providers
- Created spec sheets for all cosmetic providers
- Sent office managers all spec sheets to be updated in G-drive
- Trained all incoming cosmetic schedulers
- Performed outbound calls for special events/promotions
- Assigned outbounds to schedulers
- Reported all outbounds on excel spreadsheets
- Worked closely with cosmetic concierge lead
- Answered any questions schedulers may have
- Assisted with difficult phone calls
- Sent confirmation emails of appointments to patients
- Sent daily positivity and productive emails to schedulers
- In charge of cosmetic VIP list for almost 200 offices
- Organized binders for all outbound lists
- Ensured patients insurance was accepted by provider seen
Shift Supervisor
Massage Luxe
- Adhered to COVID guidelines
- Answered phone calls
- Scheduled clients for facial and/or massage appointments
- Accommodated and balanced therapists schedules
- Handled client complaints and deescalated problematic situations with unsatisfied clients
- Assisted clients with paperwork if needed
- Completed daily reports for all accounts throughout the day
- Counted register at beginning and at the end of shift
- Created excel spreadsheet charts and designed custom word documents
- Performed membership pitches to increase monthly sales
- Sold facial products
- Cleansed spa throughout the entirety of shift
- Sold gift cards during promotional months
- Trained incoming front desk staff
- Ensured all clients have a welcoming and pleasant experience
Patient Aesthetics Coordinator
Advanced Dermatology & Cosmetic Surgery
- Promoted to perform plastic surgery consultations in Central and North Florida
- Prescreened patients for surgical candidacy
- Informed patients of surgery desired
- Discussed cost and downtime with patients
- Sent medical clearance paperwork to designated provider
- Scheduled all consults and surgery appointments on surgeon's calendar
- Coordinated surgeon's schedule with outside surgery centers and MOHS team
- Scanned patients charts into EMA
- Discussed with surgeon all surgical candidates prior to appointment
- Charted notes for surgeon for all plastic surgery patients
- Performed before and after photos
- Built photo book for plastic surgeon
- Answered aesthetics work cell phone during business and non-business hours to assist patients with questions and/or concerns
- Built aesthetic business plans for offices within our practice development piece
- Traveled to different locations in Florida to speak with office managers regarding their aesthetic business
- Performed product incentive training
- Pulled daily product reports
- Pulled monthly overall aesthetic reports
- Conducted biweekly meetings with office managers to discuss aesthetics acceleration within the office
- Worked on implementing a formal injectable training program within practice
- Built different forms in relation to the injectable training program
- Worked closely with injectable trainers in regard to brainstorming the injectable training program
Education
High School Diploma -
Mariner High School
Certified Nursing Assistant (CNA) Certification -
Mariner High School
Associate of Science - Nursing
Rasmussen University
Orlando, FL06.2024
Skills
- Microsoft, Outlook, Excel, and Powerpoint certifications
- Excellent Customer Service Qualities
- Handles constructive criticism well and always open to feedback
- Works well in a team environment
- Diligent multitasking skills
- Exceptional organizational skills
- Constant drive to learn more for success
- Attention to Detail
- Works Well Under Pressure
- Multitasking and Organization
Preceptorship
Matched and completed 60 clinical hours in the Emergency Department at HCA Lake Monroe Hospital, Level 2 Trauma Center.
Timeline
Volunteer
Gift Kids The World Village
01.2024 - 02.2024
Electroencephalogram (EEG) Technician
Holy Name Hospital
08.2021 - 02.2022
Patient Care Technician
Tampa General Hospital
07.2016 - 07.2017
Patient Care Technician
Health Park Medical Center
07.2015 - 07.2016
Cosmetic Concierge Scheduler
Advanced Dermatology and Cosmetic Surgery
Shift Supervisor
Massage Luxe
Patient Aesthetics Coordinator
Advanced Dermatology & Cosmetic Surgery
High School Diploma -
Mariner High School
Certified Nursing Assistant (CNA) Certification -
Mariner High School
Associate of Science - Nursing
Rasmussen University
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