Service Crew Member
McDonald's
08.2024 - Current
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling over $500 in cash daily.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked front counter, drive-thru and other areas.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
