Mariah Palomo
Grand Rapids,MI
Summary
Recognized for implementing policy improvements and coaching teams to achieve ambitious goals while managing budgets effectively. Committed to delivering compassionate care as a former Medical Assistant. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Program Manager
Hope Network Southeast
Lowell, MI
12.2015 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Coached team members on productivity strategies to accomplish challenging goals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Administered Medications
- Physical Intervention Facilitator
Medical Assistant
East Paris Internal Medicine
Grand Rapids, MI
06.2020 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Education
Nursing
Montcalm Community College
Sidney, MISkills
- Project management
- Detail-oriented
- Team leadership and direction
- Decision-making
- Policy and procedure improvements
- Flexible and adaptable
- Scheduling and planning
Accomplishments
Certified SAMA Facilitator- This is the de-escalation and physical management program we utilize.
Timeline
Medical Assistant
East Paris Internal Medicine
06.2020 - 06.2021
Program Manager
Hope Network Southeast
12.2015 - Current
Nursing
Montcalm Community College