MARIAH PATTON
Decatur
Summary
Detail-oriented with a strong background in providing efficient administrative support and managing office tasks effectively. Proven track record in organizing schedules, handling correspondence, and maintaining records. Possesses strong analytical, communication, and teamwork skills. Able to quickly adapt to new environments. Eager to contribute to team success, develop professional skills, and maintain a positive attitude towards continuous learning and growth. Organized and dependable candidate adept at managing multiple priorities with a willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Secretary
Jake Miller Excavating
08.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Farm Store Manager
The Farm Shack
06.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Office Manager
Mountainside Welding and Fabrication
06.2021 - 08.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Retail Parts Manager
Advance Auto Parts
09.2017 - 06.2021
- My job responsible include but are not limited to customer service by selling parts and assisting customers, using various computer programs planograms, inventory, and opening and closing the store.
- Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.
- Utilized point-of-sale system efficiently for order processing, inventory control, and reporting functions.
- Promoted a positive work environment by fostering teamwork and open communication among staff members.
- Implemented loss prevention measures to reduce shrinkage, protecting company assets and maximizing profitability.
Parks and Rec Manager
City of Athens
03.2015 - 05.2017
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Science - Agribusiness
Cleveland State Community College
Cleveland, TN05-2023
High School Diploma - undefined
Walker Valley High School
05.2017
Skills
- Problem-solving
- Team leadership
- Friendly and positive
- Cash management
- Customer relations
- Multitasking and organization
- Customer service management
- Verbal and written communication
- Public speaking
Timeline
Secretary
Jake Miller Excavating
08.2022 - Current
Farm Store Manager
The Farm Shack
06.2022 - Current
Office Manager
Mountainside Welding and Fabrication
06.2021 - 08.2022
Retail Parts Manager
Advance Auto Parts
09.2017 - 06.2021
Parks and Rec Manager
City of Athens
03.2015 - 05.2017
High School Diploma - undefined
Walker Valley High School
Associate of Science - Agribusiness
Cleveland State Community College
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