History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FC Associate I, L1
AMZL Logistics
Cincinnati, OH
09.2022 - Current
Organized packages into designated containers for delivery.
Communicated effectively with supervisors regarding progress updates on assigned tasks.
Maintained accuracy and speed in sorting packages according to size, weight, and destination.
Sorted packages into delivery routes by factors such as size, weight and destination.
Monitored package flow throughout the facility and made adjustments as necessary.
Scanned barcodes on packages using RF scanners.
Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
Met daily productivity goals set by management team.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using pallet jack.
Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
Selected, packed and shipped over 13K orders per hour during peak periods.
Receptionist
Hampton Inn
01.2018 - Current
Managed cash drawer according to established accounting guidelines.
Coordinated with housekeeping staff regarding occupancy status of rooms.
Handled all guest luggage as needed during check-in and check-out process.
Responded to inquiries and room requests made online, by phone and via email.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Input and confirmed reservations for guests.
Input customer data into reservation systems and updated to reflect room changes.
Stocked supplies at the front desk such as forms, stationery items, brochures.
Computed bills, collected payments and made change for guests.
Manager
McDonald's
01.2015 - 01.2017
Monitored store operations to ensure compliance with company policies and procedures.
Assigned tasks to employees and monitored productivity, performance and task completion.
Recommended opportunities for growth and advancement to motivate employees.
Enforced safety standards throughout the store including proper use of equipment.
Assisted in resolving escalated customer service issues in a timely manner.
Upheld company standards and compliance requirements for operations.