Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Mariah Poland

Torrance,CA

Summary

Bartender with over 6 years of experience in mixology, customer service, and inventory management, adept at enhancing operational efficiency and customer satisfaction. Skilled in crafting unique cocktail recipes and leading teams to achieve a 30% increase in sales through strategic engagement and innovative marketing approaches. Committed to maintaining high standards of service and continuous improvement in bar operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Sly Fox Irish Pub
03.2022 - 07.2025
  • Serve drinks and maintain bar area, ensuring customer satisfaction and repeat business.
  • Implemented new inventory system, reducing waste and saving costs.
  • Trained new staff, fostering a collaborative and efficient team environment.
  • Resolved customer complaints swiftly, enhancing overall guest experience.
  • Led team to increase sales by 30% through strategic client engagement and innovative marketing.
  • Optimized bar operations by enhancing workflow efficiency.
  • Pioneered unique cocktail recipes, boosting customer intrigue.
  • Streamlined beverage service to improve table turnover rate.

Bartender

Torrance Brew Yard
10.2024 - 06.2025
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

The Castle Bar and Grill
12.2024 - 04.2025
  • Resolved customer issues efficiently, boosting satisfaction and loyalty.
  • Managed high-volume inquiries, reducing response times and enhancing service quality.
  • Trained new team members, fostering a collaborative and knowledgeable staff
  • Analyzed workflow to identify bottlenecks, enhancing overall throughput.
  • Guided team through complex problem-solving, improving project outcomes.

Logistics Manager

WigSalon
01.2018 - 03.2025
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.

Bartender

Shotz Sports Lounge
01.2019 - 01.2020
  • Prepared and served beverages, enhanced customer satisfaction, managed inventory, resolved conflicts, boosted sales.
  • Elevated bar revenue by crafting signature cocktails and streamlining beverage service.
  • Maintained precise inventory records to ensure stock availability and reduce waste.
  • Introduced innovative mixing techniques that enhanced the lounge's reputation for quality.
  • Analyzed customer feedback to develop strategies that improved service and satisfaction.
  • Enforced strict adherence to health codes, ensuring safety compliance.
  • Streamlined bar operations to expedite service, increasing customer throughput.

Education

High School Diploma -

Culver City High School
Culver City, CA

Skills

  • Mixology
  • Customer Service
  • Inventory Management
  • Team building
  • Sales

Certification

Certified RBS licensed

Bartending licensed

Food handlers licensed

Timeline

Bartender

The Castle Bar and Grill
12.2024 - 04.2025

Bartender

Torrance Brew Yard
10.2024 - 06.2025

Bartender

Sly Fox Irish Pub
03.2022 - 07.2025

Bartender

Shotz Sports Lounge
01.2019 - 01.2020

Logistics Manager

WigSalon
01.2018 - 03.2025

High School Diploma -

Culver City High School

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Mariah Poland