Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Ramirez

Los Lunas,NM

Summary

Driven by a passion for enhancing client well-being, I leveraged Applied Behavior Analysis at Prism Autism Services to significantly reduce maladaptive behaviors, fostering client progress. My adeptness in multitasking and exceptional communication cultivated positive relationships and streamlined therapy sessions. I bring a proven track record of results, underscored by a commitment to continuous professional development and collaboration.

Overview

2
2
years of professional experience

Work History

Registered Behavioral Technician

Prism Automotive Service
01.2023 - Current
  • Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
  • Supported clients in achieving their goals through consistent data collection and analysis.
  • Increased client engagement by employing creative and age-appropriate activities during sessions.
  • Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
  • Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
  • Adapted instructional materials based on client performance data, ensuring continued progress toward goals.
  • Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
  • Promoted a safe environment, ensuring adherence to agency policies and procedures.
  • Supported smooth transitions between activities during therapy sessions, minimizing disruptions and maximizing productivity.
  • Consistently met compliance requirements by maintaining up-to-date certifications and trainings.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Contributed to successful case management by collaborating closely with supervisors on treatment plan adjustments.
  • Provided compassionate care while addressing clients'' unique needs and preferences.
  • Maintained accurate records, contributing to the overall success of treatment plans.
  • Improved communication skills among clients through targeted social skills training interventions.
  • Participated in ongoing professional development to stay current on best practices within the field of Applied Behavior Analysis.
  • Facilitated skill acquisition through systematic instruction and reinforcement strategies tailored to individual client needs.
  • Supported client using principles of applied behavior analysis.

Walmart Personal Shopper

Walmart
08.2022 - 01.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
  • Developed trusted network of brand contacts, gaining insider information on upcoming trends and exclusive pieces.
  • Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
  • Improved client confidence and satisfaction, providing expert advice on current fashion trends and how to wear them.
  • Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
  • Implemented feedback system to gather insights from clients, continuously improving personal shopping service offered.
  • Built strong relationships with store managers and associates to secure exclusive deals and early access to new collections for clients.
  • Managed client budgets effectively, sourcing high-quality products while staying within financial constraints.
  • Organized efficient shopping schedules that minimized time and effort for clients, leading to higher satisfaction rates.
  • Attended monthly sales meetings and quarterly sales trainings.

Cashier

Roadrunner Pit Stop
03.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Psychology

University of New Mexico
Albuquerque, NM

Diploma -

Belen High School
Belen, NM
05.2018

Skills

  • Social Skills Development
  • Behavior Reduction Strategies
  • Applied Behavior Analysis
  • Intraverbal Training
  • Daily Living Skills Training
  • Tacting Training
  • Direct Instruction
  • Reinforcement Strategies
  • Behavioral assessment
  • Collaboration with Professionals
  • Errorless Learning
  • Pairing Procedures
  • Prompting Techniques
  • Listener Responding Training
  • Social Stories
  • Echoic Training
  • Behavior Support Plans
  • Activity Schedules
  • Video Modeling
  • Group Instruction
  • Functional Communication Training
  • Token Economy Systems
  • Natural Environment Training
  • Discrete Trial Training
  • Visual supports
  • Self-Management Strategies
  • Data Collection
  • Motor Imitation Training
  • Matching-to-Sample Training
  • Manding Training
  • Behavior Intervention Plans
  • Time Management
  • Attention to Detail
  • Problem-Solving
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Task Prioritization
  • Self Motivation

Timeline

Registered Behavioral Technician

Prism Automotive Service
01.2023 - Current

Walmart Personal Shopper

Walmart
08.2022 - 01.2023

Cashier

Roadrunner Pit Stop
03.2022 - 08.2022

Psychology

University of New Mexico

Diploma -

Belen High School

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Mariah Ramirez