Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARIAH REGAN

Houston,TX

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server/Bartender

The General Public
09.2023 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Adapted to diverse event types ( wedding engagements, corporate functions, and social gatherings) (high volume up to 50 people per server)
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Phlebotomist

Wilcrest Primary Care & Aesthetics
02.2023 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Volleyball Coach

Texas Elite Volleyball
01.2018 - 2024
  • Presenting a positive image to the student-athletes by maintaining appropriate standards of professional conduct and ethics
  • Mentored youth on proper volleyball techniques and taught valuable life lessons and sportsmanship through the game of volleyball
  • Communicates cooperatively and professionally with parents
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Ensured athlete safety during practices and competitions by following proper protocols and guidelines.

Front Desk Receptionist

TJ Nail Salon
01.2016 - 01.2019
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

CPT # 45956-168-184-2129 -

Pima
Houston, TX
05.2023

Some College (No Degree) -

University of St. Thomas
Houston, Texas

Skills

  • Specimen Preparation
  • Venipuncture and Micro-Collection
  • Patient Communication
  • Collaboration
  • Cash handling
  • Exceptional customer service
  • High volume dining

Certification


Food handlers

TABC

  • PT - Phlebotomy Technician

Timeline

Server/Bartender

The General Public
09.2023 - Current

Phlebotomist

Wilcrest Primary Care & Aesthetics
02.2023 - Current

Volleyball Coach

Texas Elite Volleyball
01.2018 - 2024

Front Desk Receptionist

TJ Nail Salon
01.2016 - 01.2019

CPT # 45956-168-184-2129 -

Pima

Some College (No Degree) -

University of St. Thomas

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