Mariah Reyes
Las Cruces,NM
Summary
Proven leader with extensive experience at Loves Travel Stop, adept in boosting sales growth and customer satisfaction through effective stock management and team leadership. Excelled in enhancing store operations and mentoring staff, achieving significant improvements in efficiency and service quality. Skilled in problem-solving and customer relations, consistently driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Loves Travel Stop
01.2023 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
Inventory Coordinator
Loves Travel Stop
01.2021 - 01.2022
- Performed data entry and completed proper paperwork.
- Managed all related documentation and records for department.
- Investigated and resolved variances in inventory counts on monthly basis.
- Completed multiple bin counts each day.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Developed materials to educate staff on proper inventory management techniques.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Performed full inventory counts everyday.
Education
High School Diploma -
Onate High School
Las Cruces, NM05.2014
Skills
- Stock management
- Customer Relations
- Business Development
- Loss Prevention
- Store Organization
- Team Building and Leadership
- Problem-Solving
- Customer Service Management
- Store Opening and Closing
- POS systems operations
- Upselling and Cross Selling
- Pricing and Markdowns
- Vendor Management
- Issue Resolution
- Cost Control
- Order Management
- Mentoring and Coaching
- Sales Growth
- Time Management
Timeline
Assistant Store Manager
Loves Travel Stop
01.2023 - Current
Inventory Coordinator
Loves Travel Stop
01.2021 - 01.2022
High School Diploma -
Onate High School