Mariah Roisum

•Assist orthodontists in preparing and sterilizing instruments, materials, and equipment for patient procedures.

•Take pan/ceph x-rays as well as photos for initial exam, progress exams, and final records.

•Prepare and adjust orthodontic appliances such as braces, retainers, and spacers.

•Assist in applying and removing braces, wires, bands, and other orthodontic devices.

•Provide patient education on oral hygiene, appliance care, and treatment progress.

•Record and update patient treatment information, progress, and medical history.

•Ensure patient comfort and safety during procedures, monitoring for any complications.

•Maintain a clean and organized treatment area, adhering to infection control protocols.

•Schedule patient appointments and manage treatment schedules.

•Manage inventory of orthodontic supplies and assist with ordering and restocking as needed.

•Perform administrative tasks such as filing, billing, and insurance coordination as well as communicate with patients, parents, and dental team members regarding treatment plans and progress.

•Greet and check in patients, verifying personal and insurance information.

•Schedule, confirm, and reschedule patient appointments, ensuring optimal.

•Answer phones, respond to inquiries, and provide information about services and treatments.

• Scheduled Patient Appointments
• Oversaw Front Desk Operations ensuring this area operates smoothly, from greeting patients to handling phone calls and managing patient records
• Trained front desk staff to provide exceptional customer service and handling of challenging situations
• Managed financial transactions and billing, oversaw billing procedures, ensuring that treatments are billed correctly and that insurance claims are processed without delay, managed patient payment plans and addressed any billing discrepancies
• Put together and presented treatment plans to patients
• Addressed patient concerns, patient feedback, and mediated disputes if needed
• Employee Recruitment, Training, and Retention
• Inventory Management and Ordering Supplies
• On top of patient coordinating, and office management, I was also lead, and only Registered dental assistant
• Assisted in Implant placements, Oral surgery, crowns, Fillings, cleanings, and clear aligner orthodontic treatment
• I was able to do all duties as the singular employee for the practice.

• Helped the orthodontist during exams and procedures
• Sterilized dental equipment before and after each use
• Educated patients about how they can maintain their oral health at home
• Kept track of patient progress using records
• Organized schedules for patients by setting and moving schedules
• Took CBCTs and Panoramic x-rays for diagnostics
• Oversaw the billing and payment for each appointment
• Took photographs of patients' teeth to aid the Orthodontist in developing treatment plans and to document patient progress
• Maintained accurate records of patients' oral health histories and treatment progress
• Took dental molds of patients' teeth for fabrication of retainers, or specialized orthodontic appliances
• Also self fabricated in house orthodontic retainers
• Placed ortho appliances, placed full sets of braces, Removed and replaced wires, coil springs, donuts, and elastic bands, Placed composite buttons for Invisalign cases, and very proficient in I Tero 3D scanning system and debanded braces when ortho treatment was completed
• Assisted in laboratory procedures
• Monitored and maintained dental supplies and inventory.

• Provided Chairside Assistance for numerous Endodontic procedures including RCT, RETX, Apico, Root Amp, Bone graft, I&D, and Extraction
• Assisted with nitrous oxide and IV sedation
• Highly efficient with setup, breakdown, and room turnaround
• Thoroughly sterilized dental equipment and exam rooms in accordance with infection control policies
• Prepared instrument trays prior to dental procedures and surgeries
• Received and prepared patients for Endo examination
• Effectively operated x-ray machines
• Thoroughly gathered and recorded medical and dental histories and vital signs of patients
• Proficient with Sorona 3D CT scan, Sidex, PBS Endo, and Eaglesoft programs
• Maintained communication flow with front office personnel to ensure consistency and sustain pace appropriate for daily work load
• Performed administrative assistance such as fabricating and editing Doctors reports to GP's, Paid office bills, and in charge of ordering all back office supplies through multiple distributors
• Easily adapts to individual preference and methods of various office settings and Endodontists.

• Developed and maintained positive working relationships with others to reach business goals
• Provided friendly and attentive service
• Skillfully promoted items on beverage lists and restaurant specials
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
• Proactively prepared for large parties and reservations, anticipating planning and staffing needs
• Effectively listened to, understood and clarified guest concerns and issues
• Maintained high standards of cleanliness and sanitation
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.

• Consistently provided professional, friendly and engaging service
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
• Consistently provided professional, friendly and engaging service
• Routinely supported other areas of the restaurant as requested
• Demonstrated genuine hospitality while greeting and establishing rapport with guests
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
• Developed and maintained positive working relationships with others to reach business goals.

• Sharpened and sterilized dental instruments
• Maintained clear, organized dental records and reports
• Developed and implemented individualized dental care plans for patients
• Set up examination room and dental trays in preparation for examinations and procedures
• Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral)
• Regularly attended dental society and treatment team meetings and in-service training to continuously learn about best practices
• Oversaw inventory and office supply purchases
• Negotiated pricing with vendors regarding wholesale billing and marketing procedures
• Assisted multiple Dentists in a multitude of procedures
• Answered incoming calls and responded to approximately 100 patient inquiries daily
• Managed dentists and hygienist schedules by confirming patients appointments and managing their schedules
• Managed and created social media accounts, and other types of marketing
• Professionally and courteously verified appointment times with patients
• Prepared patient charts accurately and neatly for the office
• Fabricated temporary crowns and cemented said crowns onto teeth preparations
• In charge of all laboratory correspondence, sending out and receiving numerous packages
• Verified patients insurance & patient billing, entered treatment plans, posted payments, entry charges, handled pre-authorizations
• Accurately maintained all patient records including personal & medical information.

• Maintained records of patient care, condition, advancement
• Planned, purchased, prepared and served nutritious meals to patients and other family members
• Reported any problems and changes in the patient's condition to Hospice Nurse
• Assisted with medication that are normally self-administered
• Provided personal care to patients including baths, back rubs, oral hygiene and shampoos
• Took and recorded temperatures and blood pressure
• Assisted in dressing and undressing patients
• Assisted in ambulation and exercise as instructed by the primary care nurse or therapist
• Performed laundry tasks
• Planned and prepared nutritious meals, including shopping of groceries
• Provided emotional care to patient during end of life care including hospice.

• Served as a point of contact for the nursing unit and coordinated patient services by scheduling tests, treatments, and consultations
• Performed clerical duties including maintenance and organization of patient records, as well as breakdown of medical charts for record keeping
• Maintained and updated patient health information
• Transcribed charge nurse and attending physicians' medical orders and notes
• Processed and managed patients records in the folders and in the system for doctors and nurses to view and access the patient's information
• Handled patient's requests by operating intercom room service system, delivering those requests to assigned nurses and technicians
• Assisted Nursing Unit by ordering and bringing supply orders for medication, dietary, labs, and medical devices
• Handled call center by answering calls for Nursing Unit
• Broke down medical charts for record keeping and coordinated billing
• Well versed in Pediatrics, Post Partum, Labor and Delivery, Nursery, and Med surg.