Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Roland

Lewisville,Texas

Summary

Detail-oriented and dependable Administrative and Data Entry Specialist with over 5 years of experience in customer service, healthcare support, data entry, and team leadership. Proven ability to manage administrative operations, train new hires, and maintain accuracy under pressure. Recognized for reliability, communication skills, and technical proficiency across multiple platforms including Microsoft Office, Google Suite, Salesforce, and EHR systems.

Overview

11
11
years of professional experience

Work History

Administrative Assistant (Part-Time)

Applegate Recovery
03.2025 - 05.2025
  • Greeted and checked in patients, verified insurance eligibility, and administered UID tests
  • Answered multi-line phone systems and conducted wellness calls
  • Scheduled meetings, created forms, processed documentation, and managed outgoing shipments

Utilization Management Assistant

Shield Healthcare
10.2024 - 01.2025
  • Reviewed and processed medical documentation and insurance claims
  • Conducted data entry and maintained accurate patient records
  • Scanned and uploaded documents, ran daily reports, and updated account information

Data Entry Analyst

BSSI / Natera Labs
10.2023 - 08.2024
  • Entered and verified sensitive medical records with high attention to detail
  • Navigated multiple systems including Excel and Google platforms
  • Utilized knowledge of medical terminology to maintain record accuracy

Warehouse Customer Service Representative

SMS Infocomm
02.2023 - 09.2023
  • Managed shipping, receiving, inventory, and packaging operations
  • Utilized Salesforce for order tracking and customer updates
  • Disassembled electronic units and ensured quality control

Administrative Team Leader

PFSweb
09.2016 - 02.2023
  • Led a team of 27 in administrative operations and customer support
  • Trained new hires and monitored team productivity and performance
  • Handled email and chat support, acted as a Beauty Advisor, and supported management with scheduling and reporting
  • Managed inventory and clerical duties across multiple departments

Store Manager

Kristen Lee Boutique
08.2014 - 09.2015
  • Supervised a team of 4 and managed scheduling, training, and sales strategy
  • Handled merchandising, inventory, fashion consulting, and marketing
  • Oversaw financial operations and fashion forecasting

Cashier

Burlington Coat Factory
08.2014 - 06.2015
  • Delivered excellent customer service and trained new hires
  • Managed cash handling, area maintenance, and promotional support
  • Awarded for highest charitable sales and attendance (2014)

Education

Bachelor of Science - Industrial and Organizational Psychology

Walden University
06.2025

High School Diploma - undefined

Plano East Senior High School
Plano, Texas
07.2014

Skills

  • Data Entry & Records Management
  • Medical Terminology & Insurance Verification
  • Administrative & Clerical Support
  • Team Leadership & Training
  • Customer Service & Communication
  • Microsoft Office & Google Suite
  • Salesforce & Inventory Systems
  • Scheduling & Calendar Management

Timeline

Administrative Assistant (Part-Time)

Applegate Recovery
03.2025 - 05.2025

Utilization Management Assistant

Shield Healthcare
10.2024 - 01.2025

Data Entry Analyst

BSSI / Natera Labs
10.2023 - 08.2024

Warehouse Customer Service Representative

SMS Infocomm
02.2023 - 09.2023

Administrative Team Leader

PFSweb
09.2016 - 02.2023

Store Manager

Kristen Lee Boutique
08.2014 - 09.2015

Cashier

Burlington Coat Factory
08.2014 - 06.2015

Bachelor of Science - Industrial and Organizational Psychology

Walden University

High School Diploma - undefined

Plano East Senior High School

Similar Profiles

CREATE PROFILE
Mariah Roland