Mariah Romero
Visalia,CA
Summary
Dedicated doer with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable, demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Crumbl
03.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Dave’s Hot Chicken
03.2023 - 03.2024
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Administrative Assistant
Serpa Packaging Solutions
09.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks
Dispatcher
Home Delivery Link
10.2021 - 08.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Education
Diploma - Diploma
Tulare Union High School
06.2016
Skills
- Scheduling and Coordinating
- Verbal and Written Communication
- Issue and Conflict Resolution
- Overseeing Employees
- Data Entry
- Inventory Control
- Oral And Written Communication
- Money Handling
Timeline
Assistant Manager
Crumbl
03.2024 - Current
Manager
Dave’s Hot Chicken
03.2023 - 03.2024
Administrative Assistant
Serpa Packaging Solutions
09.2022 - 03.2023
Dispatcher
Home Delivery Link
10.2021 - 08.2022
Diploma - Diploma
Tulare Union High School