Mariah Ruf
Bristol,CT
Summary
Motivated and experienced Business Manager seeking a transition into a Senior Administrative Assistant role. Proficient in office management, executive support, process optimization, and team coordination. Proven ability to streamline operations and enhance efficiency. Skilled in managing schedules, handling confidential information, and providing high-level administrative support. Organizational expertise, problem-solving skills, and attention to detail make me confident that this transition will allow me to contribute effectively to a dynamic team.
Overview
15
15
years of professional experience
Work History
Business Manager
Kraemer’s Kitchen Factory
11.2022 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Managed business licenses, certifications, and employee training compliance
- Coached new employees on administrative procedures, company policies, and performance standards.
- Coordinated office activities and public events.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coordinated trainings for new team members, overseeing onboarding details.
- Prepared emails, presentations, contracts and other documents upon direction of owner and sales team.
- Managed electronic records database.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Researched and analyzed data to increase efficiency.
- Kept files and records in content management systems such as Asana, EXCEL and others.
- Streamlined sales contract processes by redesigning templates and migrating to Excel, reducing preparation time by 30% and improving usability.
- Managed bookkeeping tasks and facilitated the preparation and submission of quarterly sales tax reports, ensuring accuracy and compliance with financial regulations.
- Created job cost accounting systems and digital field forms, boosting material profitability by 20% through improved tracking.
Office Assistant
Kraemer’s Kitchen Factory
11.2009 - 11.2022
- Prepared and edited documents to produce precise, accurate and professional communication.
- Customer service by assisting clients with inquiries and ensuring satisfaction throughout the project lifecycle.
- Tracked project details from initiation to completion, supporting smooth project management and timely delivery.
- Designed and implemented office systems to improve workflow efficiency and overall productivity.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Drafted project contracts, ensuring clarity and compliance with company policies.
- Increased business organization by improving internal processes and document management systems.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Bachelor’s Degree - English
SUNY Geneseo
Geneseo, NY08.2014
Associate’s Degree - Business Administration
SUNY Dutchess Community College
Poughkeepsie, NY05.2011
Skills
- Operations Management
- Team Development
- Process Improvement & Efficiency
- Customer Service Excellence
- Project Management
- Microsoft Office
- Google Docs
- Quickbooks
- Asana (PM Software)
- Hubspot (CRM)
- Coaching and mentoring
Future Location
Bristol, CT
Timeline
Business Manager
Kraemer’s Kitchen Factory
11.2022 - Current
Office Assistant
Kraemer’s Kitchen Factory
11.2009 - 11.2022
Bachelor’s Degree - English
SUNY Geneseo
Associate’s Degree - Business Administration
SUNY Dutchess Community College
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