Senior Permit Manager with extensive experience in regulatory compliance and workflow optimization. Demonstrated ability to improve performance metrics and streamline permitting processes, resulting in enhanced operational efficiency.
Overview
7
7
years of professional experience
Work History
Senior Permit Manager
Sunrun Installation Services Inc.
07.2019 - 03.2025
Responsible for the overall performance of the permitting process. managed the permit coordinators and all resources that are responsible for the region's permitting processes.
Supported permitting for non-direct within the region, such as sub-contractors, new homes, multifamily, and ingested projects, among others.
Updated and maintained business registrations and other business licensing required for permitting, in partnership with the licensing team and legal teams.
Monitored, updated, and reported on regional permit performance and status following business goals.
Drove down install cycle time, regularly reviewed permit queues and backlogs.
Advocated for Sunrun while working with local jurisdictions to streamline permit processes.
Established and maintained professional business relations with stakeholders to ensure a high level of service and customer satisfaction.
Managed, and implemented new procedures to improve the efficiency of workflows.
Problem-solved with electrification managers, design engineers, and customer success managers.
Ensured order management and accounting departments had necessary project details for job invoicing.
Permit rejections reviewed and partnered with the design team to update permit packets and requirements as necessary.
Drove performance expectations and metrics including rejections & red lines, productivity, cycle time, fail rates, and permission to operate cycle times.
Partnered with the permitting effectiveness team to recommend and implement changes and best practices to the permitting process.
Partnered with permitting effectiveness and policy teams as necessary to drive industry initiatives.
Project Coordinator and Residential Account Manager
Axium Solar
05.2018 - 07.2019
Researched for and creation of presentations.
Produced and distributed correspondence, memos, letters, faxes, and forms, as needed.
Prepared regularly scheduled reports.
Printed drawings and other documents in preparation for plan review submission.
Performed all invoices for the service department.
Managed customer follow-up.
Acquired customer testimonials and photographed and/or videoed them for use in marketing materials.
Ran social media curation of Facebook, twitter, linked in, google plus, Pinterest, Instagram, Houzz, and YouTube.
Obtained permits for new install projects and tracked contract registrations with each city.
Scheduled city inspections for each project upon completion.
Assisted in managing the residential and commercial crews.
Produced proposals for customers in sales and service.
Coordinated the construction schedule weekly.
Education
AA - Construction Management
Tarrant County College
Fort Worth, TX
Skills
Leadership and management skills
Regulatory compliance
Excellent communication
Workflow optimization
Municipal Procedures
Project management
Analytical thinking
Project documentation
Business licensing
Performance metrics tracking
Team leadership
Permit compliance monitoring
Research
Certificates Licenses
Business Ethics - Advanced: Ethical Leadership
Fall Protection for Construction
NFPA 70E Arc Flash
TEXO Safety First
OSHA Lockout and Tagout
OSHA 10
OSHA 30
CPR Certification
TDLR Electrical Apprentice License
Tesla Certified Powerwall 2 Installer
Affiliations
Junior League of Fort Worth
Active Volunteer Boys and Girls Club of Fort Worth
References
References available upon request.
Timeline
Senior Permit Manager
Sunrun Installation Services Inc.
07.2019 - 03.2025
Project Coordinator and Residential Account Manager