Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Saint-Louis

Bushkill,PA

Summary

Dynamic professional with a proven track record at Mountain Valley Orthopedics, excelling in customer service and office organization. Demonstrated ability to enhance customer satisfaction and streamline appointment scheduling, backed by strong skills in team collaboration and administrative tasks. Achieved significant improvements in front office efficiency and patient experience.

Dedicated front desk receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Mountain Valley Orthopedics
01.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.

Medical Technician

Belle Reve Senior Living Center
05.2020 - 12.2023
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Administered medications and performed basic and advanced patient assessments.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.

Education

Associates - Early Childhood Education

Sussex County Community College
1 College Hill Rd Newton NJ 07860 United States

Medical Assistant Certification - Medical Assistant

Monroe Career And Technical Institute
Bartonsville, PA
01.2022

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Team Collaboration
  • Scheduling
  • Appointment Scheduling
  • Verbal and written communication
  • Administrative Skills
  • Scheduling appointments

Timeline

Front Desk Receptionist

Mountain Valley Orthopedics
01.2024 - Current

Medical Technician

Belle Reve Senior Living Center
05.2020 - 12.2023

Associates - Early Childhood Education

Sussex County Community College

Medical Assistant Certification - Medical Assistant

Monroe Career And Technical Institute
Mariah Saint-Louis