Mariah Salazar
Sacramento,CA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Nor-Cal Pipeline Services
Roseville
08.2024 - Current
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
- Participated in trade shows and sales events to promote products and network with potential clients.
- Contributed ideas for improving internal processes related to sales operations.
- Negotiated prices and terms of sales and service agreements with clients.
- Utilized CRM software to track sales progress and communicate with team members.
- Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
Inside Sales Representative
H&e Equipment Services Inc.
Sacramento, CA
08.2023 - 08.2024
- Identified customer needs by asking questions and advising on best solutions.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Provided training sessions for new employees on company policies, procedures and best practices.
Service Dispatcher/Service Writer
EquipmentShare
Sacramento, CA
03.2020 - 08.2023
- Worked closely with lead technicians to handle scheduling, follow ups and recalls.
- Prepared daily work and run schedules.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Arranged for repairs to restore service and schedules.
- Received or prepared work orders.
- Documented services performed, operations information, and dispatch details in system.
- Received incoming calls from customers, assessed their needs and dispatched service technicians accordingly.
- Issued purchase orders authorization to perform services and maintained accurate records.
Service Writer
Pape Group
Gilroy, CA
10.2019 - 03.2020
- Processed payments for completed services using cash register or point-of-sale systems.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Followed up with customers after the completion of service to ensure satisfaction with the results.
- Oversaw warranty counseling process to manage expense controls.
- Conferred with customers to understand service needs and write up accurate orders.
- Advised customers on preventative maintenance schedules for their equipment based on manufacturer recommendations.
- Collected deposits or payments and arranged for billing.
Inside Sales Representative
Sunstate Equipment Company
San Jose, CA
12.2016 - 10.2019
- Followed up on pending orders and inquiries in a timely manner.
- Managed multiple sales projects simultaneously and met deadlines.
- Provided customers with product information, pricing and availability.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Assisted in resolving customer complaints in a prompt manner.
- Took inbound calls on headset, promoting products and services to secure new accounts.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Provided training sessions for new employees on company policies, procedures and best practices.
Education
Associate of Arts -
American River College
Sacramento, CA05-2026
High School Diploma -
Gilroy High School
Gilroy06-2010
Skills
- Customer service
- Sales strategies
- CRM software
- Data entry
- Relationship management
- Problem solving
References
References available upon request.
Timeline
Inside Sales Representative
Nor-Cal Pipeline Services
08.2024 - Current
Inside Sales Representative
H&e Equipment Services Inc.
08.2023 - 08.2024
Service Dispatcher/Service Writer
EquipmentShare
03.2020 - 08.2023
Service Writer
Pape Group
10.2019 - 03.2020
Inside Sales Representative
Sunstate Equipment Company
12.2016 - 10.2019
Associate of Arts -
American River College
High School Diploma -
Gilroy High School
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