Lead BudTender
Reef Dispensaries
- Participated in community outreach events representing the dispensary positively within local communities.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
- Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
- Contributed to the development of standard operating procedures and best practices, ensuring a consistent, high-quality experience for all customers.
- Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.
- Provided support to the store manager in administrative tasks such as scheduling staff shifts or processing payroll information.
- Organized special events and promotions to attract new customers while retaining existing clientele base.
- Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
- Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
- Facilitated educational workshops for staff members to increase overall knowledge of cannabis products and their uses.
- Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
- Increased daily sales through upselling techniques and effective communication of product benefits.
- Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.
- Collaborated closely with security personnel to maintain a safe environment for employees and customers.
- Restocked supplies and arranged displays.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Read industry publications to maintain knowledge on current and future bud trends.
- Weighed, prepared and packaged different types of products.
- Checked guests' photo identification for validity and age requirements.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Packaged regulated products in appropriate exit containers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Wrapped, boxed and weighed bakery department products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
