Overview
Work History
Education
Skills
Timeline
Generic

Mariah Schafer

Dammeron Valley,UT

Overview

2025
2025
years of professional experience

Work History

Small Business Owner

Owner (myself)
12.2017 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Summit Athletic Club

Joe Levine
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
  • Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
  • Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
  • Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
  • Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
  • Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
  • Assisted guests with special requests, ensuring a personalized and memorable stay.

Bar 10 Ranch

Gavin Heaton
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Stocked paper items and other supplies for cleaning needs.
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.

Education

High School Diploma -

Desert Hills High School
St. George, UT
05.2015

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Initiative-taking
  • Telephone etiquette
  • Attentive customer service
  • Professional customer service
  • Serve others
  • Always willing to learn
  • Customer interaction
  • Communication
  • Problem solving
  • Tech savvy

Timeline

Small Business Owner

Owner (myself)
12.2017 - Current

Summit Athletic Club

Joe Levine

Bar 10 Ranch

Gavin Heaton

High School Diploma -

Desert Hills High School

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Mariah Schafer