Mariah Schley
Camden,NJ
Summary
Compassionate and driven professional with a Bachelor's degree in Psychology and a minor in Childhood Studies. Equipped with strong relationship-building, judgment, and conflict management skills, I am dedicated to contributing positively to the field of social work. My experience in various customer-facing roles has honed my ability to communicate effectively, manage conflicts, and provide empathetic support. Eager to leverage my educational background and interpersonal skills to support and empower individuals within a social services setting.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Target
11.2022 - Current
- Manage and fulfill customer orders with precision and efficiency, ensuring a high level of service.
- Collaborate with team members to maintain a supportive and organized work environment.
- Adapt to new processes and expectations, consistently meeting and exceeding company goals.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Independent Contractor (Delivery Driver)
Doordash
07.2021 - Current
- Deliver meals promptly, ensuring customer satisfaction and addressing any concerns professionally.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicate effectively with customers, responding to calls and requests in a timely manner.
Shopper and Delivery Driver
Instacart
06.2021 - Current
- Purchase and deliver merchandise to residential homes and businesses, ensuring high accuracy and customer satisfaction.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently receive positive feedback for excellent customer service and reliability.
- Provide assistance and information to customers, addressing their needs promptly and efficiently.
Cashier and Trainer
Charley's Philly Cheesesteaks
01.2016 - 12.2018
- Process financial transactions accurately and efficiently, ensuring a positive customer experience.
- Resolve customer complaints effectively, fostering a supportive and friendly environment.
- Train new employees, promoting teamwork and collaboration.
Education
Bachelor of Science - Psychology
Stockton University
Absecon, NJ08.2022
High School Diploma -
Camden County Technical School
Pennsauken, NJ06.2018
Skills
- Empathy and Compassion: Strong ability to understand and share the feelings of others
- Communication: Excellent verbal and written communication skills, essential for client interactions
- Conflict Management: Skilled in resolving conflicts calmly and effectively
- Active Listening: Ability to listen attentively and respond appropriately to clients’ needs
- Leadership: Experience in leading and training team members
- Organizational Skills: Proficient in managing tasks and maintaining an organized workflow
- Time Management: Capable of prioritizing tasks and managing time efficiently
- Customer Service: Strong focus on providing exceptional service and support
- Team Collaboration: Ability to work well in a team-oriented environment
- Problem Solving: Adept at identifying issues and developing effective solutions
Timeline
Fulfillment Associate
Target
11.2022 - Current
Independent Contractor (Delivery Driver)
Doordash
07.2021 - Current
Shopper and Delivery Driver
Instacart
06.2021 - Current
Cashier and Trainer
Charley's Philly Cheesesteaks
01.2016 - 12.2018
Bachelor of Science - Psychology
Stockton University
High School Diploma -
Camden County Technical School